Overview: Change & Project Management

" What was simply needed was to tweak the ‘rules of the game’ and to incentivize the right people so as to drive the right behaviors. In other words, by turning a predictable work process that had always led to the corresponding predictable sub-optimal outcomes into something fresh that talked to people’s EQ, we managed to make ‘work as natural as…

A fun interactive setting out the 'ideal team & process' required for building interactives. Rarely seen in real life, sadly. - One Approach Leading Interactive Expeditions: Eric Cade Schoenborn | Creative Director | Knight Foundation

"companies that subscribe to the Plus plan will be able to request every message that employees have sent on the service from that point forward, including direct messages to coworkers and a history of any changes you made to your messages." - Slack alters privacy policy to let bosses read your messages | The Verge

"businesses ... can, without realizing it, generate an environment hostile to innovation... frontline business units... are optimized to relatively short-term goals that are anchored in what they are currently doing or selling rather than in what they could be doing differently. As a result, line managers instinctively reject innovations that won…

"On the surface, no single factor seems to set Slack apart from a plethora of other collaboration tools. However, a closer look using the model described the book Hooked: How to Build Habit-Forming Product, reveals the user psychology behind the company's success." - The Psychology of a Billion-Dollar Enterprise App: Why Is Slack So Habit-Formi…

Interesting description of the benefits of being a 'fast follower' by The Economist's Paul Rossi: "instilling a culture across the business where staff are keeping an eye on what's going on ...the editorial side [is] ... actively talking to people about new technologies. How to deliver content, how to deliver video... on the commercial team everbo…

"the basics of human resources management goals and practices have remained little changed, philosophically and practically.... The main metaphor today’s HR professionals live in is still a machine with its designed-and-fitted parts and cogs, as opposed to the ‘living’ system of social networks in which people participate and interact... Let’s …

"Instead of trying to make them happy, ask them to do something hard... @the opportunity to use skills and abilities” has displaced “job security” as the top driver of satisfaction, and it consistently ranks among the top two... Employees don’t just want their skills used; they want them stretched.... Respondents ... started to feel stale after o…

"So, does engagement actually cause higher performance, or are high-performing employees just more engaged?... In one of the few robust studies to examine this issue, Ben Schneider and colleagues mined archival engagement and performance data for several Fortune 100 companies. " - To Motivate Employees, Help Them Do Their Jobs Better

"... is to foster alignment and enthusiasm toward the right goal. I’m thinking of official leaders (and myself) when writing the above, but there are official and unofficial leaders in every organization. " Very short post, very worth reading. Sometimes the simplest insights are the most powerful. - The Job of Leadership — Inside Medium — Medium

"movements... seem to self-organize and spread virally, as if they were LOLCats or some other digital meme. So why can’t we get our organizations to act the same way? You would think that with command and incentive structures in place, it would be easier for leaders to set a direction and get things moving, but anyone who’s run an enterprise kno…

"recent scientific work is putting a much finer point on just how stories change our attitudes, beliefs, and behaviors... to motivate a desire to help others, a story must first ... develop tension during the narrative... it is likely that attentive viewers/listeners will come to share the emotions of the characters in it and continue mimicking t…

The basic reasons we launched I-Labs are all here: "The most powerful way of learning is ...  to have conversation... the best examples of great insight nearly always come from cases where people shared knowledge or experience.... every organisation is sitting on a wealth of information that potentially contains insight... This information is ly…

"calling people out.. comes from a place of ego or reaction. The intent ... is to make the other person wrong... of making them lose face. The tone is adversarial... the burden of change is on the other person... Calling people forth, in contrast, comes from a place of service and an open heart. ... It feels more like coaching than scolding." - …

While aimed at news organisation leaders, a lot of these insights apply to any organisation in the content creation business today: "When your mother lectured you that “actions speak louder than words,” she was giving important advice for culture change... if the leaders aren’t setting an example of change, don’t be surprised if change is slow or…

""There's no right structure for an engineering team," says Thrall. "It really depends on where you are in product development. We have things that are pods, that are product-focused or feature-focused. That's your first family." The second family engineers belong to are working groups—say, of developers familiar with Apple's iOS or Google's Andr…

"Employees responded that only 54% of the time spent in meetings was time well spent. They cited unclear meeting purpose, unnecessary standing meetings, overly long meetings and unnecessary attendees as reasons for unproductive meetings." - Kill the weekly meeting – Quartz

"some skeptics in the organization feel that innovation is an overhyped buzzword that doesn’t justify being a separate function. So, what can you do in your first 100 days to set things off on the right track?" - The Chief Innovation Officer’s 100-Day Plan - Scott Anthony, and Robyn Bolton - Harvard Business Review

Lessmeeting looks like a cool tool. Even if you don't try it: "Below is our best practices guide to writing meeting agendas, capturing meeting minutes and following up on action items:"

"The worst part about meetings? Usually, they lead to more meetings." A lot to like here. I have 3 meetings with upper mgt per month, and a short Skypescrum with my colleagues every morning. The rest of the time I work from home. Sounds like many have a worse time: "weekly meetings ... often have no justification for existing and usually can be …

"Why is it so hard to get platforms on which people can help each other solve practical challenges or understand strategic directions better to take hold in our organisations? I reckon it comes down to the fear of being judged... Being found wanting by your friends is one thing but being judged by your peers or your boss represents a whole differ…

"Marketers and PR professionals are hard-wired to put the product/company first. Journalists put the consumer first.... journalists should be in the box seat when it comes to running a newsroom - be it for the media or a brand." plus 5 or 6 more reasons, spelt out here - Why a journalist should run your brand newsroom | LinkedIn

"We couldn't understand why people without technical knowledge had to tell programmers "what" to do and, furthermore, they had to supervise "how" programmers did it." At last. Someone said it. And also quite a bit more about the timesucks that are meetings, email and commuting. These guys avoid all of them, work 4 days/week and are growing …

"the biggest impact on competitive advantage comes not from products, processes or technology, but empowered employees. And with the lines between Internal and External Communication becoming increasingly blurred, ensuring your people are engaged and empowered has never been more critical.... Leading Internal Communication teams are already bla…

"Government around the world is pretty good at thinking about its own needs — they often put their political needs followed by the policy needs. The actual machine of government comes second. The third need then generally becomes the system needs, so the IT or whatever system’s driving it... the user comes a poor fourth, really." Turning that ups…

"In a circumstance where two people who report to you are having an acrimonious disagreement, you will need a thoughtful approach with some options to resolve the problem. " - Conflict Resolution: Being a Successful Manager | LinkedIn

Excellent insider's view of both theory & practice... "My first holacracy meeting made me want to quit my job. One year later, ... I can’t imagine going back to our old way of working.... a holacracy eschews titles and instead builds a chain of command based on the work that needs to be done. The group decides to distribute tasks. Those responsi…

"this is the eternal founder dilemma — which hats do you wear, which ones do you give to others, which ones do you forget about? all in less time than you need, while your hair is on fire & your house is burning down. Choose. but there’s one job you can’t hand off to anyone else: setting the vision and inspiring your team. that job is yours & you…

Just listed to HBR's podcast interview with Pentland. Will probably get this book. Typically good roundup by Greg Satell: "Pentland’s research has found that the most important predictor of success in a group is the amount—not the content—of social interaction. It is exposure to peer activity that drives learning and changes in behavior.... in …

A whole bunch of reasons why the wrong consultants are hired for the wrong reasons: "When we don’t know much about somebody, we ... think about people in over-optimistic ways...what normal individual can stand up against an outsider or expert made up of pixie dust and rainbows? ... when we go looking for a better expert ... we tend to find them…