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CEOs are often the last to know
signalvnoise.com
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"nobody tells you anything when it comes to bubbling-up abuse from the trenches. It’s completely unrealistic to expect someone five levels deep in the bowels of the organization to reach out to the fifth-richest man in the world and trouble him ... It doesn’t matter how many invitations to open doors... you extend, it’s just not going to happen. …

Five Stupid Rules That Drive Great Employees Away
www.forbes.com
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“The only way you can keep great employees in the company is by treating them like great employees.... Here are five truly idiotic HR policies that will keep your best employees racing for the exits the minute they get the chance — and keep you re-filling the same positions over and over:" Five Stupid Rules That Drive Great Employees Away, F…

You Don’t Need a Manager
medium.com
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Another advocacy piece on holacracy, because "Getting rid of hierarchies might just save the human race" - You Don’t Need a Manager — Work: Reimagined — Medium

09/07/2015
The Need For Product Management In Media
medium.com
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"product management in media is the intersection between journalism, user experience, software, data and analytics" Just replace 'media' with government and you've got a manifesto for participative government right there. - The Need For Product Management In Media — Medium

01/07/2015
Bosses Use Anonymous Networks to Learn What Workers Really Think
www.wsj.com
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"... management has become so obsessed with the “engagement” of its staff that it now places more importance on it than sales... [because] the components of engagement—employee happiness and commitment to the business—are exactly what drive sales, and therefore the bottom line... the key to this new breed of internal-communications tools... is …

7 Ways to Make the Most Out of Your Summer Interns
www.inc.com
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Good management and approach can make a real difference. Since it's the company's job to manage interns well, here are seven tips will help you get the most out of your summer interns. - 7 Ways to Make the Most Out of Your Summer Interns | Inc.com

Getting More Women into Senior Management - HBR
hbr.org
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"Far too many business leaders are... failing to put the necessary muscle behind efforts to promote more women... it is a 3-legged solution: men, women, and organization all have a part to play... there are four things organizations corporate leaders can do to finally, after decades of talk, actually get something done:"

3 Steps Toward More Efficient And Valuable Meetings
www.fastcompany.com
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How many meetings did you attend last week that lacked a specific agenda, started late, and then ended late? How often did you attend a meeting without knowing why you were even there? How many meetings actually resulted in a new idea or an actionable decision? - 3 Steps Toward More Efficient And Valuable Meetings | Fast Company | Business + In…

Stop Treating Millennial Employees Like Enigmas
www.fastcompany.com
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"In the next five years, millennials will make up half the workforce and 75% of it by 2025... We want to contribute to building something great... with meaning. We’re also talented, driven, and have really high expectations for the companies we join and the type of work we engage in... companies need to ask us what we think and how we feel. Unf…

Sidestepping cognitive biases in group design activities
medium.com
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If you ever wondered why meetings so often lead to the wrong decision ... "... we are wired in certain ways ... that can block groups from processing information effectively, which leads to bad decisions... Gilbert explains how to use diversity and inclusion to get better results from product ideation efforts... One of the most fundamental …

5 Ways to Lead in Challenging Times
www.inc.com
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"In a time of unprecedented challenge, leaders don't just need to lead their companies. They also need to lead themselves. They need strategies for improving their effectiveness while sustaining a sense of professional well-being... In order to survive and thrive, leaders can't just go about business as usual. Business isn't "usual" anymore. It's …

23/04/2015
If you’re part of the system, you’re part of the problem
medium.com
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"The problems that most resist solutions are system problems. In a system problem, if you’re part of the system, you’re part of the problem. This illusion of objectivity is often particularly acute in senior leaders, because there’s a tendency for people to tell them what they want to hear." - If you’re part of the system, you’re part of the pr…

Teamwork + Creativity = Engagement
sloanreview.mit.edu
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"companies are hungry to build employee engagement. At the same time, managers struggle to figure out what works and are reluctant to hand over any autonomy...talent management processes often enforce conformity, legitimize mediocrity and penalize failed attempts at innovative thinking. four Deloitte LLP offices in India... initiated a contest. E…

Management secrets from TaskRabbit’s operations chief
medium.com
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"Stacy sits down with Google Ventures to share her perspectives on startup hiring, leadership, and more." Also a good example of video journalism, but a comparison between total Reads (as measured usign Medium's womderful metrics) vs number of views of the embedded videos - i.e., do people watch them, or just read the textual summaries? - Manage…

Make Way for Generation Z
www.nytimes.com
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"Generation Z (born starting in the mid-90s to the early ’00s... are poised to be somewhat different from the millennials... Filling the talent pipeline has never been so critical now that the United States is facing a skills gap in most industries. Even if you’re a small operation, you can still have a Gen Z internship program. These children ar…

Strategy versus Design Thinking
medium.com
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"While traditional strategy calls for rigorous analysis and critical thinking, design thinking espouses ‘thinking by doing’. The key is to find the sweet spot between the two approaches." Nice exploration of overthinking vs. underthinking: "... overthinking — aka ‘death by analysis’. An obsession with minimizing risk leads to the inability to ma…

Remote workers are more engaged?
research.gigaom.com

"There has been a strong increase in the proportion of workers that are disengaged in the past five years, perhaps doubling ... the costs of this disengagement can be very high... remote workers - those that work somewhere other than where their boss works - are more engaged.... when workers are remote, the leader's behaviors change, and that .…

Why are disengaged employees disengaged?
medium.com
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" the 3D Workforce: Distributed, Decentralized, and Discontinuous... is really a 4D workforce, however, because these is a fourth factor: Disengagement." Good overview of some recent research, with some conclusions such as: "...as companies become more fast and loose with the transition to social business models of operations, employee engag…

Why most digital transformation projects fail
medium.com
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"most digital transformation deployments fall into the 'deploy and pray' category, a minority address known pain points and use cases, whilst only about 20% of projects involve a concerted organisation-wide roll-out aimed at creating a connected company. ... paradigm shift is needed to go beyond just adopting social technologies towards creating a…

The Failed Promise of Social Collaboration
medium.com
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"Much of what social collaboration tools are designed to support is shallow work, and the stuff of managerial oversight... deep productivity comes from supporting deep work - cognitively demanding activities that leverage our training to generate rare and valuable results, and that push our abilities to continually improve - trying to support…

Beyond hierarchy & holacracy
medium.com
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An excellent tour of management structures from hierarchy to holacracy, with some criticisms of the latter: "Hierarchies do authority incredibly well... but have some big flaws. They become slow, with decisions taking an eternity to pass up and down the ranks. Innovation from the edges is stifled by top-down control and bureaucracy.... So in the…

10 Reasons Your Company is Creating a Culture of Mediocrity
www.linkedin.com

"The future of work is screwed. It's being built upon a foundation of legacy thinking and outdated value systems. Instead, the future of work should start with a reboot in company culture and employee engagement." The 10 reasons are both cutting and funny and worth a read. To dig deeper, there's even a free report, summarised in text & video. K…

Revamping Your Business Through Digital Transformation
sloanreview.mit.edu
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"There is no shortage of stories about companies that create amazing innovations with digital technology ... the software, media and technology industries ... account for less than 10% of the U.S. economy. What about the other 90%? We studied more than 400 large companies ... in every industry, companies are doing exciting things with digital te…

24/02/2015
How big companies can innovate
www.mckinsey.com

"Who says innovation is only for start-ups? In these interviews, the heads of three large, established companies—Intuit, Idealab, and Autodesk— argue there’s no reason big players can’t develop the next big thing... how it can remove roadblocks to experimentation, and the merits of creating its very own idea incubators. "one thing that’s made the…

19/02/2015
Medium's Holacracy: new kind of company, new kind of manager
medium.com
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"When you think about a company with no managers there’s a good chance your mind drifts to stories of chaotic “meritocracies”, bro-y cultures, and HR disasters. Whereas we value mentorship and coaching, continuous self-improvement, and strive to make sure everyone feels safe and supported. ... That said, we do think there are problems with tradit…

Is Your Leadership Style Right for the Digital Age?
knowledge.wharton.upenn.edu
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"Advancement in digital technologies has disrupted everything, including leadership styles ... Employees want more ownership rather than to follow instruction; customers want to participate in the marketing and development process; and leaders are finding that open and agile organizations are able to maneuver more effectively ..." Not just platit…

14/02/2015
Get Your Team Thinking Differently About the Future
hbr.org
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"decision makers get stuck in a memory loop and can only predict the future as a reflection of the past... A way around... is a speed-dating version of scenario planning, one that takes hours rather than months... get participants out of their usual frame of reference, opening their eyes to a possible future that would require very different type…

28/01/2015
How to tell if the guy in the next cubicle is an everyday sadist
qz.com
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This one's a mustread, helping you identify and understand all four 'Dark Tetrad' personality types (everyday sadists, narcissists, Machiavellians & psychopaths). Useful not just for navigating your own organisation, but also that of your client ... "Blessed with a surfeit of confidence and knack for lying, they dazzle in interviews, make great…

28/01/2015
The Future of Work and Business
medium.com
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How industrial-era management structures hinder work today: "The industrial era approach to getting something done is to first create an organization ... metaphorically still a picture of walls defining who is inside and who is outside a particular box.... This way of thinking was acceptable in repetitive work ... As a result, organizational des…

How to conduct a Five Whys root cause analysis
www.startuplessonslearned.com
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"In a previous post, I outlined the benefits of Five Whys... Today, I want to talk about the mechanics of Five Whys in greater detail." - Lessons Learned: How to conduct a Five Whys root cause analysis

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