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Overview: Social Media Strategy

Social media can be a time- and resource-vampire if it's not integrated into the rest of your communications strategy.

How is your social media strategy? Are you simply broadcasting your content? That's inexpensive, but you're simply adding to the noise. Do you really want to be part of that problem?

The secret is to not have a "social media strategy": as a separate strategy, it will prevent social media becoming an integral part of your content marketing, community development, digital transformation and innovation strategies.

It also tends to put social media in Team Ghetto, when you should be mainstreaming it across your workforce.

Instead, view social media as a set of tactics within an integrated communication strategy, with each social platform harnessed to your overall communication goals.

Need help? Get in touch.

More services: start with Communication strategy.

Relevant resources

A new study shows how Trump and the RNC duped traditional media into covering mail-in voter fraud » Nieman Journalism Lab
www.niemanlab.org
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Berkman Klein Center analyzed 55,000 news stories, five million tweets, and 75,000 public Facebook posts to discover that it's "Trump, the Republican National Committee, and Fox News — not Facebook spammers and Russian trolls — who are the primary drivers of misinformation around mail-in voting fraud", taking advantage of three stan…

Recommendations for Media Covering the 2020 U.S. Presidential Election | Election Coverage and Democracy Network
mediafordemocracy.org
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The fact that this is actually necessary is saddening: "practical, nonpartisan, evidence-based recommendations to journalists covering the 2020 U.S. presidential election", including how to cover an election amid attempts to undermine it; what to do in the case of a contested result or Trump doesn't concede; and "what to do if …

Andrew Sullivan: See You Next Friday
nymag.com
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my last column in this space is not about “cancel culture.” Well, almost... The quality of my work does not appear to be the problem... A critical mass of the staff and management at New York Magazine and Vox Media no longer want to associate with me ... orthodoxy in mainstream media, that any writer not actively committed to critical theory in …

The true history of fake news | 1843
www.1843magazine.com
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That fake news shifted copies had been known since the earliest days of printing... So what if they weren’t true? Printers argued, as internet giants do today, that they were merely providing a means of distribution ... But newspapers were different... had reputations to maintain... As the 19th century progressed, impartiality and objectivity were…

Covering Climate Change and Countering Skepticism in Australia - Nieman Reports
niemanreports.org
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when climate skeptics in government and media control the message and the channels, it becomes fact for people like councilor Allen that Australia’s fires... have “nothing” to do with climate change... Climate skepticism runs deep in Australia, origin of ... Murdoch’s media empire... long history of climate science denial and diversion... in the w…

Rappler's Maria Ressa Recommends How to Tame the Corrosive Effects of Social Media - Nieman Reports
niemanreports.org
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we needed to take investigative journalism and combine it with technology to build communities of action... I went from managing 1,000 journalists to 12 people...Our information ecosystem has already been destroyed. We’ve been poisoned... We were the third [news outlet] attacked... we stood up because we have no other business interests...In the o…

Opinion | The Media Is Broken - The New York Times
www.nytimes.com
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journalism primarily do one thing: cover events... The internet has sped up the news cycle. Now we put more emphasis on covering the last event... But ... events in this era have ceased to drive politics...impeachment... Mueller investigation ... “Access Hollywood” tapes... barely leave a trace on the polls...Events don’t seem to be driving politi…

What Could Blockchain Do for Journalism?
medium.com
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the solution to both crises facing journalism may come from the same technological root: blockchain... An ecosystem of micropayments... as the holy grail for online journalism... Blockchain technology can create both chains of authenticity and a level of security... Sludge is one of the “first fleet” of around 20 newsrooms ... on a new blockchai…

Wikipedia founder Jimmy Wales launches Wikitribune, a large-scale attempt to combat fake news » Nieman Journalism Lab
www.niemanlab.org

combat fake news by combining professional journalism with volunteer fact checking... professional journalists will be paid to write “global news stories,” while volunteer contributors will “vet the facts, helps make sure the language is factual and neutral... transparent about the source of news, posting full transcripts, video, and audio of in…

It’s your filter bubble — not Facebook’s
medium.com
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“I am actively searching through Facebook for people celebrating the Brexit leave victory,” ... to no avail. He called on his friends in the technology industry to act on this ‘echo-chamber problem’.... Why are they making the demand of social media companies — and not news organisations?...how we see technology now: both as something separate fro…

Facebook's algorithm will control journalism if we let it
www.onemanandhisblog.com
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Facebook is not a friend of journalism.. Yes, Instant Articles are sexy and monetisable... a hugely important route to readers, but the more dependent we get on them, the more they’ll be able to charge us to access that audience... Facebook is seeing an alarming (to them) drop in sharing of personal information...we’ll see Facebook start to turn d…

How to build audiences by engaging your community
www.americanpressinstitute.org
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journalists can engage their audiences as contributors, advisors, advocates, collaborators and partners. This study describes in detail how newsrooms and independent journalists can grow their readership, boost their relevance and find new sources of revenue by listening to and learning from their audiences.... This is about how journalists can ge…

Prototypes - The Trust Project - Journalism Ethics
scu.edu
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As we learn about the ways people use the news, what features might invite their trust and loyalty?... 32 senior strategists, designers, and developers... created prototype tools to surface the Trust Project indicators of quality, a set of fundamental journalistic principles that align with today’s news users wants and needs.

02/05/2016
News agencies must evolve or meet extinction
blogs.reuters.com

The institutional brand building you create by having your journalists be great on social platforms cannot be underestimated. Part of having your journalists on these platforms is giving them the freedom to be a normal human being, not a robot, a PR machine or a slave to the wire.

Ev Williams on Medium’s future and listening to his gut
www.theverge.com
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the next phase of Medium is about linking writers with brands, with Medium acting as the go-between, vetting creators. Meaning, in part, a native advertising hub filled with long-tail content.... There’s going to be sponsorships and branded dollars on the platform. Our vision is to connect quality creators with brands who may want to work with the…

Playing Leapfrog & Werewolf with Google & Facebook
medium.com
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"Now we in journalism get to stand back and see technology titans jump over each other to bring benefits to news. But we’d best not stand back too far. We journalists and publishers must collaborate with the platforms as we demand that they collaborate with us. And as they teach us about technology, we must teach them about journalism." - Playi…

Why BuzzFeed is the Most Important News Organization in the World
stratechery.com
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"the Internet has dismantled newspaper’s geographic monopoly & business model ... & also upended the core assumptions underlying the actual journalism ... BuzzFeed as an organization has been figuring out what works online for over eight years now, and while “The Dress” may have been unusual in its scale, its existence was no accident... BuzzFee…

NZ High Court: Anyone can be a journalist, including bloggers
gigaom.com
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"...another link in a chain of legal rulings that help establish the idea that bloggers - and other members of ... "the networked fourth estate," ... can be seen as performing acts of journalism... we need to protect acts of journalism, not just specific actors who engage in them. the First Amendment protects acts of journalism or publishing — …

Explainer journalism: 'right to be forgotten'
www.theguardian.com
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"We explain the European court of justice ruling saying that Google will have to delete some information from its index – and why it has divided opinion" Good example of explainer journalism, and of how answering the comments often looks like more work than writing the thing in the first place (if you don't believe me, scan the comments): - Expl…

Ensuring quality in Social Journalism
pando.com
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There are more good recommendations in here than can be summarised, but if I had to choose one, it's: "Integrate the developers and editors, from where they sit to whom they report to. If you’re going to do social journalism well, you’re becoming a technology platform company... Almost all the important breakthroughs in social media have come fro…

Tabloid journalism - the original clickbait. @cjr
www.cjr.org
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Looks like one kind of newspaper has a long future - the worst kind: "Supermarket tabloids have long been an icon of unreliability, largely because of their outrageous claims and sensational, melodramatic design. But when individual pieces are shared via social media, these visual and context clues are typically stripped out... Without this conte…

Think long-form journalism is dead? Think again
newsroom13.journalists.org
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“There is a huge audience of readers out there craving this kind of storytelling ... With phones and tablets, they now always have a reading device available on them to dig into something.”

Google News at 10: How the Algorithm Won Over the News Industry - Megan Garber - The Atlantic
www.theatlantic.com
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"That's about 100,000 business opportunities we provide publishers every minute." - good article on how slow the newsindustry was. Interesting thoughts too on balancing algorithmic approach with human concerns. Google News at 10 - The Atlantic http://t.co/Fupf11B6

MuckReads, Meet RebelMouse - ProPublica
www.propublica.org
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Have you read a great investigative story lately? Anyone can pitch a story, video, graphic or other news link by Tweeting us with #MuckReads

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