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Overview: Social Media Strategy

Social media can be a time- and resource-vampire if it's not integrated into the rest of your communications strategy.

How is your social media strategy? Are you simply broadcasting your content? That's inexpensive, but you're simply adding to the noise. Do you really want to be part of that problem?

The secret is to not have a "social media strategy": as a separate strategy, it will prevent social media becoming an integral part of your content marketing, community development, digital transformation and innovation strategies.

It also tends to put social media in Team Ghetto, when you should be mainstreaming it across your workforce.

Instead, view social media as a set of tactics within an integrated communication strategy, with each social platform harnessed to your overall communication goals.

Need help? Get in touch.

More services: start with Communication strategy.

Relevant resources

How Constant Observation Warps Us All
medium.com

"In physics... the Observer Effect. Electrons, photons ... behave differently when under our gaze... Social media has made us both the observed and the observers, trapped in a relentless cycle of performing and watching... the line between genuine human expression and algorithm-driven self-parody has dissolved into a soup of memes, virtue vs…

A Comparison of Decentralized Social Protocols: Nostr and Farcaster
denostr.medium.com

"The new social layer allows us to meet the needs of those who want a completely open “town square” and those who prioritize carefully managed and curated experiences... Private companies cannot be public squares, but protocols can be".While Nostr or Farcaster can be "censorship-resistant because ... no one can send them deletion re…

Bluesky’s Stackable Approach to Moderation - Bluesky
bsky.social
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Bluesky's announcement of their open-sourcing of "Ozone, our collaborative moderation tool... individuals and teams can work together to review and label content", coupled with the ability for people and communities to "run your own independent moderation services, seamlessly integrated into the Bluesky app".This enables &…

Paradigm shifts for the decentralized Web | Ruben Verborgh
ruben.verborgh.org
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"Decentralizing the Web means people ... store their data wherever they want, while still getting the services they need... requires major changes in the way we develop applications... In this post, I discuss three paradigm shifts a decentralized Web brings"Rather than "accept package deals we cannot customize", redecentralisin…

Opinion | The TikTokification of Social Media May Finally Be Its Undoing - The New York Times
www.nytimes.com

According to Mark Zuckerberg, "Consumers no longer control their social-media feeds. Meta’s algorithm... is showing users “a lot of stuff” not posted by people they had connected with... future feeds [will] show you “content that’s generated by an A.I. system.”" Fortunately, "Our legal system is starting to recognize this shift and …

Knowledge management, synthesis & communities for better policy (LinkedIn carousel)
www.linkedin.com

"I rarely work for the same client for more than a year or two - generally enough to help them figure out their strategy, pilot and demonstrate it, and set up the team to mainstream it. But I make an exception for the Joint Research Centre"A few slides, repurposed for LinkedIn, setting out "some of the key innovations underpinning t…

Trust takes time
ruben.verborgh.org
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"Only people can trust, but only machines scale well. Today’s websites and apps are built to compensate for an absence of trust, rather than to support its growth."Instead we have the 'I accept' button: "we know we are lying the moment we touch it, as does the author of the legalese no one expects anyone to read. Navigatin…

Algorithmic choice - Bluesky
bsky.social
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As AI drives a flood of new content, "algorithms to help people sort through information must evolve rapidly" - ie, we need AI to solve AI-created problems.Today's algorithms belong to for-profit platforms, mainly social media, and lack transparency: while you can influence it through who you follow, "your ability to truly cust…

Silicon Valley’s Very Online Ideologues are in Model Collapse
www.reimaginingliberty.com

Basically a restatement of echo chambers, using the language of AI."Like an AI trained on its own output, they’re growing increasingly divorced from reality, and are reinforcing their own worst habits of thought".A good definition of model collapse: "the AI is primarily talking to, and learning from, itself, and this creates a self-…

AI can change belief in conspiracy theories, study finds
www.theguardian.com

“About one in four people who began the experiment believing a conspiracy theory came out the other end without that belief... challenges conventional wisdom that evidence and arguments rarely help to change believers’ minds... [as they're] adopting such beliefs to meet various needs – such as a desire for control."The researchers develo…

AI in Digital Participation Tools – Where Do We Stand? - Democracy Technologies
democracy-technologies.org
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"The most common AI-based functionalities in participation tools are toxicity screening, analysis of inputs and translation. The first two in particular are meant to lighten the workload" of community managers."Toxicity screening ... is used to flag hateful or inappropriate inputs." Text is usually flagged and post-moderated, b…

How Model Collapse could revive authentic human communities
mathewlowry.medium.com

"As AI-generated content blurs the line between human and machine online, “model collapse” might help us find new value in well-managed human communities."

The Right to Truth
www.project-syndicate.org
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An interesting take: governments should ensure "that news outlets, digital platforms, and political leaders provide the best available knowledge" and enshrine a new to not "be lied to by the powerful" in a world optimised for enragement: "one study showing that each additional negative word in a headline increased the clic…

Truth Social, Twitter and the Loneliest Reich
medium.com

Good piece on how "the free speech warriors... [behind] Truth Social and the ... decay of Twitter ... the “Festung” cities of unrestricted expression... still not happy... shouting into an echo chamber isn’t nearly as satisfying as they thought it would be... What they’re really after ... is our attention... The thrill of provocation quickly…

Could social media support healthy online conversations? New_ Public is working on it | Nieman Journalism Lab
www.niemanlab.org
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Profile of New_Public, founded by Eli Pariser of Filter Bubble and Upworthy fame, and Deepti Doshi "from from Meta, where she’d spent much of her tenure leading the company’s Community Partnerships... supporting, Facebook group admins... as well as UT Austin professor Talia Stroud, who remains on the board, and their drive to stimulate "…

Adactio: Journal—Filters
adactio.com

After so many years of spam, splog, slop, phishing and above all trolling, "Our guard is up. Our filters are activated. Our default mode is suspicion", something that's only going to get worse with AI: are those photos too good to be true? Can that video actually be real? Is that a spambot, or just "someone who isn’t neurotypic…

07/08/2024
105. Slow and steady: how Are.na became the Good Web for artists, designers, and researchers who love unusual connections
publicinfrastructure.org
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A podcast with Charles Broskoski. founder of Arena, which "boasts a healthy, creative community and stable finances while rejecting many of the hallmarks of popular social media".

Is AI Selfish? | by Greg Satell
greg-satell.medium.com
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Applying Dawkins' selfish gene perspective to the evolution of AI

The Three-Legged Stool: A Manifesto for a Smaller, Denser Internet
publicinfrastructure.org
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The Initiative for Digital Public Infrastructure's manifesto sets out the three legs upon which an open public sphere must rest.

We need to finish building the Fediverse
www.blog-pat.ch
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Michael Foster's "top ten unfinished building blocks" are:trust & safety: "heart of an ethical social web... [currently] delegated to a small group of volunteers... [but] green shoots emerging"spam filters: "there are some amazing tools now... Pixelfed has shown what can be done"safe spaces / bridging & f…

From bowling alleys to digital spaces: Rethinking American social capital
newpublic.substack.com
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"A deep dive into Robert Putnam's Bowling Alone", over 20 years later, by "former New_ Public Research Fellow Serena Chao".Social capital, according to Putnam, "is the “connections among individuals — social networks and the norms of reciprocity and trustworthiness that arise from them”... [making] a strong case for a…

The Threads Creator Paradox
www.augment.ink
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Anuj Ahooja asks, on Threads' first birthday, the "existential question... Why does Threads exist? ... an alternative to Elon Musk's X. But ... a platform can't exist to be "an alternative." It should be able to stand alone with its unique purpose and be built to incentivize users to follow that purpose... [unfortunat…

Building Fediverse channels
www.blog-pat.ch
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"Channels enable any user to create a curated feed with a mix of post type, hashtags, lists, filters and mutes. Customised timelines which anyone can post to via their app or web UI, or by using a dedicated hashtag or emoji."This exists already outside the Fediverse: "The Farcaster app, Warpcast, has a fully formed and fast growing …

(100) OpenAI's GPT-4o and the challenges of hyper-anthropomorphism
futureofbeinghuman.com
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What happens when we make machines "that we can’t help but treat them as people"?While "GPT-4o doesn’t represent a huge leap ... it more than makes up in features that make it feel more human... an ability to “see” and respond to images and live video in real time, to respond conversationally ... to “read” human emotions from visual…

Micro.blog
micro.blog
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Micro.blog ... combines blog hosting with a social media-style timeline and community" - yet another blogging platform, but interesting features and pricing for myhub:paid hosting from $5-15 / m, can use own domain, custom themes, css from short to full posts, automated photo gallery, podcast and videosbookmarking: an archive of web page book…

04/05/2024
Curation is the last best hope of intelligent discourse
joanwestenberg.com

"The indiscriminate proliferation of AI-generated content will not empower the underrepresented or democratise knowledge creation... [but] dilute and fragment the authenticity and reliability of information ... the discerning judgment of human curators is the only defence against misinformation and mediocrity".Why? Human curators :"…

EU Converge - Bridging Communities for Inclusive Policy (a ChatGPT proposal)
www.linkedin.com
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Earlier this week I used an excerpt from a chat with Philip Weiss & Jesús Azogue as a starting point for a conversation with ChatGPT about some of the content in my Hub.

Bluesky: Twitter's Lonely Cousin? (#ZNLive snippet)
www.linkedin.com

One of the snippets from a ZNLive interview I did in December 2023: "emerging social media platforms like Mastodon and Bluesky face a humorous yet real challenge - they're like "Twitter, but without your friends."With the European launch of Threads, the question arises: Can it offer a unique appeal to draw users? Will [they]...…

Why I’m Finally Leaving X and Probably All Social Media | by Douglas Rushkoff
rushkoff.medium.com
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One of my favourite writers/thinkers on all things digital future is "finally, definitely, fully leaving X, and probably all social media..."

ElevenLabs - Generative AI Text to Speech
elevenlabs.io

"text to speech and voice cloning software ... Create lifelike voiceovers for your content or use our AI voice generator as an easy-to-use text reader... spoken audio in any voice, style, and language ... renders human intonation and inflections "

04/11/2023
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