true digital transformation requires the courage to challenge entrenched beliefs within one’s organization. .. Digital transformation is probably about as big a deal as the invention of credit. It changes the way we do everything. - Digital Transformation: Becoming a ‘Forgetting Organization’ (Wharton)

This should be an exciting time. After all this is what we have wanted for so long. But it could prove dangerous if we do not handle it well... Instead of getting strong, clear direction about becoming digital first there is a vague vision... One danger is that the digital first vision fades before it can take root.... The second danger is it g…

In trying to access the federal programs which will allow her to afford college, Joanne must navigate the websites of multiple agencies. She finds dozens of government websites which all seem relevant to what she’s looking for. Joanne is confused. Are these programs related to each other? Are they even all a part of the federal government? Are any…

Richard Edelman "... arguing my own case, for a vertical (PR) that grows into related areas in a horizontal manner" No mention (yet) of how communications impacts other internal programmes, like innovation, ideation, training, employee engagement ... - The Big Squeeze - Edelman

In this edition I highlight only one post, and mention a few others. Topics: truth, authenticity & trust, but also productivity and digital transformation.

"A large part of corporate economic activity today is still designed to accomplish what high market transaction costs prevented earlier. But the world has changed... coordination can be performed without intermediaries with the help of new technologies. Digital transparency makes responsive coordination possible... Apps can now do what manag…

networks trump traditional forms of corporate organization, and ... changing traditional ways of managing that organization... If the (transaction) costs of exchanging value in the society at large go down drastically ... The core firm should now be small and agile, with a large network. The mainstream firm... becomes the more expensive alterna…

A significant proportion of tasks embedded in white-collar jobs can and will be automated in the years ahead. ... as much as 47 per cent of total US employment is at risk, while the equivalent figures for European countries ...from about 47 per cent in Sweden and the UK to 62 per cent in Romania... For now, however, what all too often passes as…

"the C-Suite have optimized the supply chain, digitized marketing and communications, socialized customer care and service. Where else can they get a competitive advantage? Fundamentally changing the way they work, implementing change -- especially culture change -- faster and better, will be the source of competitive advantage going forward.... …

"This is not just about great user interface design but real end-to-end digital [services]... Some things have not been smooth, not all the exemplars have been a resounding success, however Mike took the challenge, dared to be measured and held accountable and the results have certainly been positive and to the betterment of the public purse." …

The 2015 Digital Business Global Executive Study and Research Project by MIT Sloan Management Review and Deloitte identifies strategy, not technology, as the key driver of success in the digital arena. Conservative companies that avoid risk-taking are unlikely to thrive - and they'll also lose talent ... The ability to digitally reimagine the b…

"By evaluating 18 practices related to digital strategy, capabilities, and culture, we have developed a single, simple metric for the digital maturity of a company... its Digital Quotient. This survey reveals a wide range of digital performance in today’s big corporations... a strong and adaptive culture can help make up for a lack of technica…

"the whole point of digital transformation is realizing that technology fundamentally changes how you do business in just about every way. It therefore poses very difficult questions to business and technology leaders: Who best should do our work today? Where does the value come from? What do these new ways of working actually look like? How c…

"The president's 2016 budget proposal includes a funding bump for the U.S. Digital Service and more than $100 million to expand its work to more agencies."

"With mar­keters becom­ing increas­ingly more expe­ri­enced in dig­i­tal mar­ket­ing, we often find our­selves at the epi­cen­ter of enter­prise transformation — leading the way across our respec­tive organ­i­sa­tions to cham­pion customer-centric think­ing; to effec­tively mas­ter chal­lenges such as mobile and cross-channel mar­ket­ing; and to h…

"digital transformation... the application (or reapplication) of digital technologies and the restructuring of operations to better engage with customers, the company ecosystem, and the greater marketplace... We have rocketed into a new economy - a new era - where much of what we knew and relied upon ten years ago is being superseded by new ins…

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