Digital transformation is an over-used, over-abused term. Here’s what it means to me.
In most organisations, the following strategies are barely on speaking turns, let alone fully integrated and mutually supportive:
How can you integrate the above strategies, processes and tools? By treating them as different aspects of one, overarching goal: the creation of an internal innovation community throughout your organisation.
everyone is trained and motivated to share knowledge internally and externally, supported by efficient tools and processes
The idea is to frame the above strategies, processes and tools as interconnected tactics within an overall strategic framework. This aligns them to a shared set of goals: an organisation where everyone is trained and motivated to share knowledge internally and externally, supported by efficient tools and processes for knowledge management, internal and external communications.
Having such a strategy is all very well, but noone will notice if you never implement it. You'll need to plan for unknowns, coordinate experts who have never worked together before, and integrate project and change management so that:
I’ve specialised in the intersection of internal and external communications, collaboration and knowledge management since 1995. If you need help, get in touch.
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every great business addresses a real customer need. If you’ve ever found expressing your customer need slippery, this is for you... The need narrative outlines a thesis on how to make peoples’ lives better. A clear need narrative helps you prioritise features, communicate the product effectively, and hone in on the most important niche. Every fie…
I talk to at least a dozen new entrepreneurs each week and probably review two dozen email pitches. Here’s what to expect the first time you contact me and how to get the most out of it.
I don’t think announcing a seed round to the press has ever been helpful.Here are my reasons:
We’re bad at most things by default. The only way to overcome the deficit is with the right kind of practice....But have you tried to manage for hours? How do you even practice management?... professional managers don’t start as managers... Observation is no substitute for doing... Many managers over-involve themselves.... get in the way. It’s a…
a downloadable tool for radically efficient machine teaching.
four “stages of control”: Preparation, Incubation, Illumination, and Verification... The unconscious mind “Incubates” the information collected, and finds connections that lead to “Illumination”... If you arrange your creative work according to these seven categories, you can ease creative insights through the four stages of control.
Just one topic in this edition, sparked by Collaborative Overload (Harvard Business Review)... reported “time spent by managers and employees in collaborative activities has ballooned by 50% or more”
time spent by managers and employees in collaborative activities has ballooned by 50% or more...How much time do people spend in meetings, on the phone, and responding to e-mails? At many companies ... 80%, leaving employees little time for all the critical work they must complete on their own... In most cases, 20% to 35% of value-added collabor…
Ironically, the VC world, having fuelled the creation of computing, is one of the last areas of business to introduce computing to decision-making... Evernote, Spotify, Etsy, Zynga, Palantir, Cloudera, OPOWER... The list featured not only names widely known to the public and leaders of industries, but also high performers such as Ibibo... Twenty p…
ad-hoc collaboration alienates top contributors, gobbles up time, and makes organizations less effective... an exhaustive study from the Harvard Business Review just revealed that, far from a panacea, collaboration is actually productivity poison. Here are some of the frightening highlights:... 3. Collaboration tends to foists work from the incomp…
what's usually meant by "collaboration" is 1) plenty of ad-hoc meetings and 2) open-plan offices that increase the likelihood that such meetings take place... open-plan offices... are productivity sinkholes... collaboration tends to penalize the competent who end up doing most of the work. A recent study published in Applied Psychology has now co…
Meta is betting wholly on productivity and the enterprise... over 400 enterprise buyers of his first AR headset... were almost unanimously focused on productivity... he wears his Meta headset throughout the working day... AR’s first killer app in the enterprise, he offers collaborative 3D
in an attempt to overcome controversies with the Copyright Reform, some are proposing an exemption for startups... the idea is more of a curse than a blessing... 94% of startup acquisitions were completed by non-European companies, and 70% of the startups were younger than 5 years.
EUrope’s success in eliminating mobile roaming charges may be the first “data4policy” case study where the data was website traffic, and illustrates the rewards of allowing innovation to flourish at the edges of large organisations.
Welcome to GAME — a four step process to improve the quality of your communications — and storylining, the step that comes before storytelling... moving straight to storytelling without first crafting strong, logical, persuasive key messages ... results in a ‘failure to communicate’ … when we don’t take the time to think from our audiences’ perspe…
The rise of the right is better seen as an early skirmish in a much longer, and far more significant, technology-led restructuring of our politics and society... Crypto-anarchists are mostly computer-hacking, anti-state libertarians ... believe that digital technology, provided citizens are able to use encryption themselves, is the route to a stat…
This article focuses on the project management and bot building, more than on the coding and framework implementation.... The main feature, the core of your bot, can be one to three different intents... “A bot that does everything will be good at nothing.”
some clients make it very, very difficult to work on their ideas... unknowingly sabotage their own projects.
We may see ‘creativity’ as an individual trait... but real creativity depends on a community of likeminded people... what we call creativity is not the product of single individuals, but of social systems making judgements about individual’s products.... Brian Eno calls this community a ‘scenius’—a group of creative individuals who make up an ‘eco…
algorithms don’t provide an “explanation” for their results or the results aren’t “interpretable.” ... different people mean different things when they ask for an explanation of an algorithm’s results... Surely an algorithm is more knowable than a brain... I can think of at least four types of explainability problems.
consider the three main ways that businesses can or will use AI:• Assisted intelligence, now widely available, improves what people and organizations are already doing.• Augmented intelligence, emerging today, enables organizations and people to do things they couldn’t otherwise do.• Autonomous intelligence, being developed for the future, creates…
The data explorer provides an overview of the current state of play of European businesses as regards digital transformation.
From talking and working with founders, a number of websites regularly come up as go-to resources for startups. So we’ve put together a cheat sheet of the 27 best websites and resources for startup founders…
blockchains today aren’t like the internet in 1996; they’re more like Linux in 1996... vastly more democratic, and more technically compelling, than ... internet of today. Similarly, open-source Linux was vastly more democratic, and more technically compelling, than the Microsoft and Apple OSes that ruled computing at the time. But nobody used it …
a comprehensive Electionland case study. This 66-page playbook provides a detailed account of how Electionland was conceived, planned, and executed as the teams involved worked to track and cover voting on Election Day in 2016.
a policy paper on Artificial Intelligence and Machine Learning to help navigate some of the opportunities and challenges ... de-mystifying some of its fundamental concepts
for innovators who are tasked with problem solving and imagining the future, human curiosity and playfulness will always have the advantage.. . machines cannot yet have intuition, nor the ability to empathize, reframe problems and truly innovate.. . The robots may be coming for our jobs, but it is too early to call checkmate on human ingenuity.
It will still need human workers to review the machines’ output and make decisions AI can’t, but the greater need will be for the middle-level employees who have the experience to make judgment calls....[but] Where do those middle-level employees get that experience and judgment?
A chatbot like CNN’s is a great way to send news and alerts ... How can you build a chatbot like this?... Tangowork, a platform for communications teams that lets them easily create news-type chatbots... the Microsoft Bot Framework ... lets us support 9 channels — Facebook Messenger, SMS, Skype, Slack, Web-part, etc.—from a single codebase... you…
illustrates the current limitations of artificial intelligence... a human being invisibly takes over, responding to your request as if the algorithms were still at the helm... to reveal how people would react to an omniscient virtual assistant, and to provide data that would let the algorithms learn ...progress has been harder won than expected...…
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