Proof of concept: AI-supported knowledge management
Card image

A neural network to help web content authors efficiently and completely characterise their content using the site taxonomy. Accuracy improves with use.

Proof of concept: Excel-managed dynamic knowledge browser
Card image

An interactive knowledge visualisation providing a graphical overview of interrelated online concepts, edited dynamically with an Excel file. Featuring an accessible version driven by the same content.

Institutional communications: strategy & tactics

I’ve just spent a few days running the Discovery phase of a new project to further develop the communication strategy of an EU Institution, with a particular focus on retooling its online, social media and publications tactics. Apart from focusing on developing a new information architecture, I’m running the overall project. This means not only en…

Tested & approved: communication strategy development process

I’m now at to the point where I can spend a few days interviewing key people in an organisation to develop a complete communication strategy.

Online Communities: Slides & Key Take-Aways from EuroPCom15
Card image

ontent from my EuroPCom session on online communities, plus some takeaways and extra links.

An integrated communication strategy (2002-07) for DG INFSO
Card image

The comm strategy for DG Information Society revoled around a segmentation of the target audience based on their level of interest in - and hence understanding of and motivation to visit/read/learn/share - the work of the DG.

Cookies disclaimer saves very few cookies onto your device: we need some to monitor site traffic using Google Analytics, while another protects you from a cross-site request forgeries. Nevertheless, you can disable the usage of cookies by changing the settings of your browser. By browsing our website without changing the browser settings, you grant us permission to store that information on your device. More details in our Privacy Policy.

I agree