or
or
or
Tags

Overview: Digital Transformation

Digital transformation is an over-used, over-abused term. Here’s what it means to me.

From many strategies ...

In most organisations, the following strategies are barely on speaking turns, let alone fully integrated and mutually supportive:

  • Internal communication: Every day, valuable ideas and information pour into your organisation as staff engage with stakeholders and discover useful knowledge online. But what happens then? If a piece of knowledge is valuable to them, it's probably also useful to their colleagues ... so why does so little of it circulate within your organisation?
  • Internal collaboration: Are your staff still emailing documents to each other, and spending hours tracing the latest version and integrating changes?
  • Knowledge management: Can your staff find the knowledge they need efficiently, share information effortlessly without flooding everyone’s Inboxes, and serendipitously discover relevant information around the digital equivalent of the office watercooler?
  • External communication: There is no better advocate for any organsation than empowered staff and engaged audiences. Have you transformed your workforce into Social Ambassadors, and launched communities to engage your customers and stakeholders in co-defining the future?
  • Training and employee engagement: Even if you have the tools, can your staff use them? Do they know why they should?

... to one strategy: build an internal innovation community

How can you integrate the above strategies, processes and tools? By treating them as different aspects of one, overarching goal: the creation of an internal innovation community throughout your organisation.

everyone is trained and motivated to share knowledge internally and externally, supported by efficient tools and processes

The idea is to frame the above strategies, processes and tools as interconnected tactics within an overall strategic framework. This aligns them to a shared set of goals: an organisation where everyone is trained and motivated to share knowledge internally and externally, supported by efficient tools and processes for knowledge management, internal and external communications.

From Strategy to Implementation

Having such a strategy is all very well, but noone will notice if you never implement it. You'll need to plan for unknowns, coordinate experts who have never worked together before, and integrate project and change management so that:

  • change rolls out with the new features, tools and processes,
  • these are developed with your staff, not foisted upon them.

I’ve specialised in the intersection of internal and external communications, collaboration and knowledge management since 1995. If you need help, get in touch.

More services: start with Communication strategy.

Relevant resources

Is “Murder by Machine Learning” the New “Death by PowerPoint”?
hbr.org
Card image

“death by PowerPoint,”... sucks the life and energy out of ... meetings... spreadsheets rife with errors and macro miscalculations. Email and chat facilitate ... inbox overload ... So what makes artificial intelligence/machine learning (AI/ML) champions confident that their technologies will be immune to comparably counterproductive outcomes? ... …

Beyond the Rhetoric of Algorithmic Solutionism
points.datasociety.net
Card image

algorithmic systems don’t simply cost money to implement. They cost money to maintain. They cost money to audit. They cost money to evolve ... divert taxpayer money from direct services, to lining the pockets of for-profit entities under the illusion of helping people....a diversion of liability ... those in powerful positions blame the algorithms…

Is Your Company’s Data Actually Valuable in the AI Era?
hbr.org
Card image

“data is the new oil” ... your company can consider itself lucky. You collected all this data, and then it turned out you were sitting on an oil reserve ... when you have that sort of luck, it is probably a good idea to ask “Are we really that lucky?”... the data you are sitting on now... accumulated over time, is the type of data used to build t…

21/01/2018
Regulation as a Platform - Data61
www.data61.csiro.au
Card image

regulation needn’t be such a compliance burden... an opportunity - how can we sustain a sophisticated and modern regulatory system, and at the same time manage complexity for end users?... re-imagining regulation as an open platform, based on digital logic... supports a future ecosystem of digital regulation tools and services... working with gov…

What we talk about when we talk about fair AI – BBC News Labs – Medium
medium.com
Card image

Over the coming years, we’ll see the BBC develop and roll-out more and more machine learning algorithms for storing, retrieving, tagging and possibly even creating content.... What if we lock our audiences in to what they just want to hear, never challenging them? ... Should the algorithms we use be open to public scrutiny?... inform our own thin…

Creative thought has a pattern of its own, brain activity scans reveal | Science | The Guardian
www.theguardian.com
Card image

The scientists asked the volunteers to perform a creative thinking task as they lay inside a brain scanner... strong connectivity between three networks of the brain... default mode network, is linked to spontaneous thinking and mind wandering... executive control network, is engaged when people focus in on their thoughts... salience network, help…

16/01/2018
Auditor says GDS needs to redefine its role
www.ukauthority.com
Card image

GDS does have a clear function and is learning from its experiences ... struggled to demonstrate the value of flagship initiatives... or to set out key priorities.... Another criticism ... not sustained its framework of standards and guidance, with some being removed and web links broken... leave scope for interpretation and disagreement... somet…

Government digital effort lacks ministerial weight
www.ukauthority.com
Card image

Progress has been sporadic, but... plenty of observers wouldn’t have expected this much of GDS when it was set up in 2011... It made its mark largely because it had Maude, the senior minister in the Cabinet Office and a heavyweight in the Conservative Party, fully engaged and ready to back GDS chief Mike Bracken in inter-departmental tussles... i…

How Random Coffee Meetings Totally Transformed My Company's Culture | LinkedIn
www.linkedin.com

people started sharing selfies on Facebook and stories around the office. Participants gained new insight into the workings of other departments. People realized they faced common issues and brought new perspectives to problems. Ideas for future collaborations and projects took root. It was assisted serendipity in action... this evolved...into r…

Building AI systems that work is still hard | TechCrunch
techcrunch.com
Card image

Any real-world solution consists of these core algorithms and a non-AI shell to prepare and process data ... this non-AI part is oftentimes the real value proposition of AI-driven companies. It’s their secret sauce.... f you build your business in the path of the AI mainstream train, nothing can save you.... there are a few scenarios that are imp…

15/01/2018
AI’s Gift: Rethinking the Purpose of Work
medium.com
Card image

Artificial intelligence has been hailed as the last invention human beings will ever create. Universal basic income... is now being discussed openly .... Design thinking has entered mainstream business lexicon ... These three unique concepts will have a powerful impact on work in the coming decades... If some people do not have to work to surviv…

A Neural Network Playground
playground.tensorflow.org
Card image

The things that you can change (depth of the network, the activation function, the learning rate, etc.) are called hyperparameters. So by clicking around in the playground, you are "modifying the hyperparameters of a feedforward multilayer neural network".

13/01/2018
Vertical AI Startups: Solving Industry-specific Problems by Combining AI and Subject Matter Expertise — Bradford Cross
www.bradfordcross.com
Card image

a four-factor definition of what I consider to be a vertical AI startup:... full-stack fully-integrated solution to the end customer problem from the interface ... down the stack to the functionality, models, and data;... deep subject matter expertise... trust, respect, and relationships within the industry.... combine the subject matter and tec…

13/01/2018
The New Moats
news.greylock.com
Card image

startups today need to build systems of intelligence™ — AI powered applications — “the new moats.”... SaaS and cloud services can have strong economies of scale; ... your product or service has “network effects” if each additional user ... accrues more value to every other user;... Proprietary software or methods is where most technology compan…

Why AI Companies Can’t Be Lean Startups – Machine Learnings
machinelearnings.co
Card image

Here’s a discussion of the way machine learning-first startups are built, which ones are pushing the ecosystem forward, and why they look so different than the SaaS startups that came before them... you can do very interesting things with IBM Watson... if you spend a few months and a significant amount of money training it... their marketing claim…

Blockchains for Artificial Intelligence
blog.bigchaindb.com
Card image

big data has transformed AI, to an almost unreasonable level. Blockchain technology could transform AI too... Some applications ... mundane... Some appear almost unreasonable, like AI that can own itself ... This article will explore these applications... blockchains introduced three new characteristics: decentralized / shared control, immutable …

09/01/2018
Deep Teaching: The Sexiest Job of the Future – Intuition Machine – Medium
medium.com
Card image

Deep Learning systems will most likely not be programmed in the manner that we do today. Rather, it will be more like working with a biological system where we purposely condition the system to achieve our objectives.

AI Will Eclipse Moore’s Law As A Driver of Tech Innovation.
medium.com
Card image

Q Data is a marketplace for selling and buying raw and aggregate data, and Tasko offers on-demand data collection... Many enterprises have plenty of data but don’t know how ... Latent value lurks everywhere... many startups know how to turn data into value using AI, but they’re starving for data.... Blockchain... will allow figuring out who orig…

08/01/2018
A16Z AI Playbook
aiplaybook.a16z.com
Card image

Building on our Primer on Artificial Intelligence, this microsite is intended to help newcomers (both non-technical and technical) begin exploring what's possible with AI... a resource for anyone asking those questions, complete with examples and sample code

07/01/2018
Taxonomy of Methods for Deep Meta Learning – Intuition Machine – Medium
medium.com
Card image

Meta-Learning can be understood as algorithms the search and select different DL architectures. Hyper-parameter optimization is an instance of this, however there are another more elaborate algorithms

07/01/2018
The Next AI Milestone: Bridging the Semantic Gap – Intuition Machine – Medium
medium.com
Card image

The video distills the current state of AI into 3 waves... simplified presentation because it lumps all of machine learning, Bayesian methods and Deep Learning into a single category. There are many more approaches to AI that don’t fit within DARPA’s 3 waves. Pedro Domingos ... talks about the 5 Tribes of AI: Connectionists, Symbolists, Evolutiona…

07/01/2018
The unbiased view of an Artificial Intelligence on Sugar
medium.com
Card image

A.I. Writer ... wrote an article. The only instructions it received were to write a story with the headline “Sugar controversy history”. It received no other input ... AlphaZero, the A.I. from DeepMind, learned to be the best at chess than any human in less than four hours.

07/01/2018
If your job consists of Tweeting for someone else, you owe it to yourself to think of something else in 2018
medium.com
Card image

“If your job consists of Tweeting for someone else, you owe it to yourself to think of something else in 2018. Particularly if you’re under 35."It’s early January, and so time to add to the slew of “What you should do in 2018” posts sloshing around the Net.

The compelling case for working a lot less
www.bbc.com
Card image

non-stop activity isn’t the apotheosis of productivity. It is its adversary.... the work we produce at the end of a 14-hour day is of worse quality than when we’re fresh... undermines our creativity and our cognition... make us feel physically sick... For people over 40, research found that a 25-hour work week may be optimal for cognition... elite…

Are you fluent in AI?
www.niemanlab.org

Reuters designed a social monitoring tool, the Reuters News Tracer, which can identify events that are breaking on Twitter, analyzing millions of tweets with almost 80 percent accuracy.

20/12/2017
The ISO knowledge management standard explained webinar
www.apm.org.uk
Card image

help organisations understand what KM is and how to approach it. The standard represents current good practice in KM... To get the most out of the webinar, please take a look at the standard beforehand:

Blockchain browser Brave makes push to reward content makers
techcrunch.com
Card image

an ecosystem that rewards publishers in a new kind of way... to disrupt the current financial norms of online publishing... reward users for browsing the web... make advertising less intrusive and more relevant... let readers ... ‘tip’ websites that they visit based on time spent on the site.

13/12/2017
The Digital Change Agent’s Manifesto | HuffPost
www.huffingtonpost.com
Card image

it is important for change agents to identify and solve real problems by developing the important skills for collaboration, storytelling and influence... Although digital transformation is one of the biggest trends in business today ... many still do so as a grassroots effort driven by resourceful individuals — digital change agents ... Digital c…

Chatbot Conversation: Digital Democracy by Design – Chatbots Magazine
chatbotsmagazine.com
Card image

Chatbots are the digital democratizer of our day... natural, conversational interaction ... enabling participation ... for everyone... At the heart of creating chatbot ease of use is language design...

28/11/2017
How the blockchain will give the media back to the people, to save the planet
medium.com
Card image

new crypto-economy for fearless, independent journalism that will empower action for change... the absolute dysfunction of the global information architecture — represented in the intersection of mainstream media outlets, social technology platforms and giant digital aggregators — that is sowing confusion, and paralyzing us... the global media in…

22/11/2017
Cookies disclaimer

MyHub.ai saves very few cookies onto your device: we need some to monitor site traffic using Google Analytics, while another protects you from a cross-site request forgeries. Nevertheless, you can disable the usage of cookies by changing the settings of your browser. By browsing our website without changing the browser settings, you grant us permission to store that information on your device. More details in our Privacy Policy.