The permanent banning of uber-troll Milo Yiannopoulos from Twitter was probably long overdue. It's time for non-trolls to stop complaining and start defending civility in our social spaces, or simply decamp to build better ones.

the first article in a series on “The Mobile Publisher,” a look at how publishers are tackling challenges in the shift to mobile, from design to content to monetization... People may spend most of their mobile screen time on apps, but the vast majority of that time is spent on just five apps. Meantime, publishers that haven’t invested in mobile a…

Key takeaways from this post include knowing what’s needed to understand user activity, and seeing some pipeline architectures that support this analysis.

Salesforce’s Peter Coffee offers a singular analysis of the meaning of singularity and its key consequences.

Even for brands associated with hard news…their top or second videos in terms of Facebook engagement numbers turned out to be animal videos... interest in video news does increase significantly when there is a big breaking news story. But the rest of the time? Online video news is less of a force than publishers might hope... 97.5 percent of time…

Facebook is a weird beast that a lot of journalists still don't understand. That is because it has taken the definition of "news" back to the era before mass media even existed. Yet, as a business, it looks exactly like a mass-media company and competes aggressively for the same advertising budgets... Facebook's flirtation with journalism wasn't d…

Slack, already an indispensable tool within newsrooms, is becoming a surprisingly effective community tool for publishers as well... quickly become a source of stories, with members providing inspiration or even direct contributions.

Brexit, as experienced by a British-Australian comms guy in Brussels.

These centrists were the ruling class of an unrecognised state – call it Remainia – whose people were divided between the Conservatives, Labour and Lib Dems; like a tribe whose homeland has been partitioned by some insouciant Victorian cartographer... Cameron ... and George Osborne believed... “It will be about jobs and the economy and it won’t e…

No longer will I read or give attention to hyper partisan news entities or the conservative echo chamber... I remember not long ago when tragic events used to bring us together as a nation. Now because of increasingly powerful and extreme echo chambers on the right and left these events tear us apart...In the clickbait era, media entities, aggrega…

Networking is something I’ve always been crap at, but I’ve only recently discovered why. It turns out that it’s actually physiological — I have facial blindness — which makes me wonder just how much of my life has been (de)formed by some poor wiring deep within my brain.

how newsrooms make decisions about what stories to supply their communities... using processes and mental models designed for the pre-internet era ...in an age where individuals are empowered with access to seemingly-infinite content...to explain this complex issue ... why we made a comic instead

Facebook Live videos will appear on many more News Feeds — regardless of whether users Like, Wow or Haha the content. Posts linking out of Facebook will need a lot more user interaction to get the extra eyeballs.

News Feed Changes Mean Brands Should Invest in Facebook People More Than Pages... The News Feed algorithm is a lagging indicator, not a leading one. It now properly reflects what study after study shows the public truly values: relationships... No organization will ever be on the same footing as peers... Invest in Facebook people, more so than p…

Executive leaders are involved more than ever before in using online communities to solve important business issues ... But budgets are not keeping up with demand, and measuring value isn't getting much help from platform vendors... The majority of organizations have now deployed some form of community platform to help workers, typically in the f…

Gawker built a tool that pulls in the top 10 comment threads from its network of sites and displays them at the end of its Facebook Instant Articles... [and] Accelerated Mobile Pages... It’s not possible to comment straight on the Instant Article; people who want to add to the discussion have to log in on Gawker’s own sites. Disqus supports Googl…

Today, we’re announcing an update to News Feed that helps you see more posts from your friends and family.

Should we give the audience what they want?ORShould we give the audience what they need?...two flawed assumptions: 1. that newsrooms already know what audiences want and 2. that newsrooms can and should determine what their audience needs. The framing of these questions doesn’t leave room for members of the audience to actually speak for themselve…

“I am actively searching through Facebook for people celebrating the Brexit leave victory,” ... to no avail. He called on his friends in the technology industry to act on this ‘echo-chamber problem’.... Why are they making the demand of social media companies — and not news organisations?...how we see technology now: both as something separate fro…

an organization dedicated to "ever closer union" has never faced a setback as profound as the looming departure from the UK, and it’s natural to wonder if this doesn’t mark the beginning of a larger unraveling.... Rather than a prediction or a hot take, here’s a way to think through the different alternatives.

thank you for raising the awareness of my half of the population on the extra challenges women face in business presentation contexts... co-created conferences may offer a partial solution... I may suggest ensuring Personal Profiles do not include photos or any gender information

In 2007 I tangled with the UK’s Eurosceptic movement when it was nothing more than a lunatic fringe. Post-Brexit, Welcome to the New Normal.

“Four years later, this Tweet probably best illustrates, in a single image, the mistaken assumption underlying the failed UK Remain campaign…” - a post-Brexit update of my January 2012 post on BlogActiv, over on Medium.

One of the main arguments of British eurosceptics is that the EU’s trade policy is not serving United Kingdom trade interests properly, and if Britain went it alone it could trade more with other countries and negotiate its own free trade agreements. For anyone who is familiar with actual contemporary trade and trade policy... In this context it …

... made on a commercially available Nanoscribe laser lithography 3D printer.

How can project management help news outlets improve their workflow and manage their time and resources better?... the role of a product manager or developer will sometimes overlap with that of a project manager, Katharine Bailey, the outlet's head of news products, told Journalism.co.uk in a recent podcast.

TL;DR: My Osmo is awesome, but I need better audio kit.Don’t watch this if you expect to see award-winning journalism - this is just me doing my thinking in public, and I think I love my Osmo, even if I definitely need more kit to manage the audiovisual better in noisy places (and get a real journalist to ask intelligent questions):

In April, Medium rolled out a suite of new tools for publishers, and began giving a beta group the option to make revenue from the platform as well. I spoke with five of these publishers ...

Read the same documents our reporters gathered. Watch the video out-takes of an interview, or take a 360-degree virtual reality adventure. Test your knowledge about complex issues with a quiz. Sound off about issues, interacting through polls and emoticons or by leaving a comment. We’ll give you the tools and access to become involved, either in d…

... built a 'test' Group up, with files and a Notebook ... and today, a Plan. I didn't like the Plan much so I deleted it. It deleted the Group - all the files, the Notebook, all gone. ... this is quite simply incredible behaviour. When I add a new file to a folder which I've had for weeks/months/years, and then delete that file, does Window…