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More Choices More Trouble (UX Slogan 12)
www.nngroup.com
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The more choices a user has to make, the bigger the risk of getting into trouble. More features can easily reduce usability.

Feature Checklists Are Not Enough: How to Avoid Making Bad Software
www.nngroup.com
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A good design relies on a thorough task analysis of the steps required to complete a task, as well as determining what information users need at each step.

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