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Accessibility Has Failed: Try Generative UI = Individualized UX
jakobnielsenphd.substack.com
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Traditional methods for accessibility have been tried for 30 years without substantially improving computer usability for disabled users. It’s time for a change, and AI will soon come to the rescue with the ability to generate a different user interface for every user, optimized for that person’s unique needs.

What AI Can and Cannot Do for UX (2024)
jakobnielsenphd.substack.com
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AI can already perform many UX tasks, ranging from design and research ideation to analyzing qualitative user data at scale. It’s the perfect assistant that quickly produces the first drafts of any UX method plan or deliverable. It will do more in the future,... possibly complete UI designs. But AI will not eliminate the need to watch human users.

Unreliability of AI in Evaluating UX Screenshots
jakobnielsenphd.substack.com
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In a case study of ChatGPT evaluating 12 e-commerce screenshots, most of the AI-driven redesign suggestions were inconsistent and untrustworthy. Human UX expertise must be employed to judge UX advice from AI.

AI for UX: Getting Started
www.nngroup.com
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Use generative-AI tools to support and enhance your UX skills — not to replace them. Start with small UX tasks and watch out for hallucinations and bad advice. All UX professionals should use AI: it’s helpful at any level of seniority and for many tasks within the UX lifecycle (including research, design, and writing).

Unreliability of AI in Evaluating UX Screenshots
jakobnielsenphd.substack.com
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In a case study of ChatGPT evaluating 12 e-commerce screenshots, most of the AI-driven redesign suggestions were inconsistent and untrustworthy. Human UX expertise must be employed to judge UX advice from AI.

Navigating the Web with Text vs. GUI Browsers: AI UX Is 1992 All Over Again
www.uxtigers.com
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For its first two years, the web was a text-only medium with a command-line user interface similar to the UI for current generative AI tools like ChatGPT. Only after GUI browsers launched in 1993 did the web explode. AI needs a similar GUI revolution in usability.

Accordion Editing and Apple Picking: Early Generative-AI User Behaviors
www.nngroup.com
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Two new user behaviors are prevalent in interactions with text-based AI chatbots. User research shows the iterative and often complex ways users engage with AI tools for productivity.

Use AI to Enhance My UX Design Process
boagworld.com
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Chat GPT to brainstorm ideas, write document outlines, compose tweets, make my emails friendlier, and much more. Recently, I even used it to suggest a possible information architecture based on the site content I provided.

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