bandwagons are bad for your health, as illustrated by the impending death of content marketing and the gathering backlash against Slack (Slacklash? BackSlacksh?) and (already!?) chatbots.
The main Topics this time are language technology, mobile innovation and EU communications, with a few extras to catch-up since the last edition.
Bots are to modern messaging apps what APIs were to Web 2.0; a way to build on top of other services, experiment, and create a new way of interacting with existing services... what inspiration can we draw from the past that might help us to think about designing Conversational UIs?
Every business in the world will have a bot. It will allow any customer to talk to them in the simplest way possible, sending a message.
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