Overview: AI, chatGPT, LLM

Use generative-AI tools to support and enhance your UX skills — not to replace them. Start with small UX tasks and watch out for hallucinations and bad advice. All UX professionals should use AI: it’s helpful at any level of seniority and for many tasks within the UX lifecycle (including research, design, and writing).

When interacting with generative-AI bots, users engage in six types of conversations, depending on their skill levels and their information needs. Interfaces for UI bots should support and accommodate this diversity of conversation styles.

ChatGPT is a bullshit generator. AI systems ... are trained with text from Twitter, Facebook, Reddit, and other huge archives of bullshit, alongside plenty of actual facts (including ... text ripped off from professional writers). But there is no algorithm in [AI] to check which parts are true.

In a case study of ChatGPT evaluating 12 e-commerce screenshots, most of the AI-driven redesign suggestions were inconsistent and untrustworthy. Human UX expertise must be employed to judge UX advice from AI.

For its first two years, the web was a text-only medium with a command-line user interface similar to the UI for current generative AI tools like ChatGPT. Only after GUI browsers launched in 1993 did the web explode. AI needs a similar GUI revolution in usability.

Two new user behaviors are prevalent in interactions with text-based AI chatbots. User research shows the iterative and often complex ways users engage with AI tools for productivity.

It's like learning a new language - kind of.

It’s not about learning a fixed number of prompts; it’s about mastering the art of creating well-structured, clear, and specific prompts that cater to your unique needs and interests. With the help of refining your prompt crafting skills, you can ensure that your interactions with ChatGPT consistently produce the best possible outcomes.

Chat GPT to brainstorm ideas, write document outlines, compose tweets, make my emails friendlier, and much more. Recently, I even used it to suggest a possible information architecture based on the site content I provided.

Chat task; Write a 500 word article about user experience