Any digital transformation includes the following core ingredients:Strategy — aligning vision, customer experience, processes and technology.User-Centered Design — mobile first and personalized.Agility in Delivery — iterative and adaptable.Integration of Software, Platforms and Technology — choosing environments and products that harmonize.Data, A…

it is important for change agents to identify and solve real problems by developing the important skills for collaboration, storytelling and influence... Although digital transformation is one of the biggest trends in business today ... many still do so as a grassroots effort driven by resourceful individuals — digital change agents ... Digital c…

Welcome to GAME — a four step process to improve the quality of your communications — and storylining, the step that comes before storytelling... moving straight to storytelling without first crafting strong, logical, persuasive key messages ... results in a ‘failure to communicate’ … when we don’t take the time to think from our audiences’ perspe…

it is very clear that ‘Digital Transformation’ is a difficult, ambiguous, misleading and even potentially dangerous term and we have to get better at explaining it... It’s not about digital or technology ... it does have everything to do with business models, people, culture, leadership and change... We should be aiming for nothing less than Hum…

the future of work will rely on self-organization, enabled by collaborative software like Slack and Ethereum... Even in a self-organized, decentralized, collaborative, and high-trust future ... people will need to navigate their organization... Roles and projects will need to be created, filled, and disbanded with increasing frequency... we need …

the collapse of the digital interface of the Common Agricultural Policy (CAP) IT system... supposed to be one of its key exemplars for GDS in showcasing its "agile" approach to delivering digital technology... the system will be 40 per cent over budget at £215m and has led to disallowance penalties to the EU of up to £180m per year due to mis-paym…