my notes ( ? )
it is important for change agents to identify and solve real problems by developing the important skills for collaboration, storytelling and influence... Although digital transformation is one of the biggest trends in business today ... many still do so as a grassroots effort driven by resourceful individuals — digital change agents ...
Digital change agents are passionate about digital innovations ... sometimes reluctant to step into a leadership or change-management role. Change agents can rise from anywhere ... often begin as digital advocates ...
According to the research, change agents should operate from a strategic manifesto... assume any or all of these four functions...: Data Gatherer and Storyteller, Influencer and Case Maker, Relationship Builder, and Champion.
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