"Only people can trust, but only machines scale well. Today’s websites and apps are built to compensate for an absence of trust, rather than to support its growth."Instead we have the 'I accept' button: "we know we are lying the moment we touch it, as does the author of the legalese no one expects anyone to read. Navigatin…

In all the urgent debate about regulating, investigating, and even breaking up internet companies, we have lost sight of the problem we are trying to confront: not technology but instead human behaviour on it... in their search for someone to blame, government outsource fault and responsibility, egged on by media (whose schadenfreude constitutes …

When I need to focus on a project or relax a bit, I turn off the noise that comes from Facebook ... delete your account... But don’t pretend it will make a difference to Facebook or to the state of the world... if tens of thousands of Americans quit Facebook tomorrow, the company would barely feel it... Its growth has plateaued in the United St…