For businesses, delivering good customer service is ... imperative... for government entities to enhance the “citizen experience”... may be just as important...
Governments... empathy economy model ... put residents and citizens at the core ... empathy economy is based on ... value created by AI and other innovations detect and simulate human emotions...to demonstrate more empathy...
Smart AI-driven cameras... customer service centres analyse facial expressions ... instant feeds on customer happiness... to decision-makers
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More Stuff tagged ai , bot , privacy , government , egovernment , emotion , cx , publicsector
See also: Online Strategy , Digital Transformation , Innovation Strategy , Politics , Science&Technology
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