Online communities are uniquely suited to promote wide-scale inclusion because of their collaborative rather than directive structure—they reward members for their unique contributions instead of forcing compliance to a standard... don’t just assume ... [they] will immediately foster widespread inclusion... prioritize investment ... [to] institutionalize inclusion ... three methods stood out...
cannot exist without the inclusive culture that well-functioning communities bring ... Institutionalizing inclusion ... admitting openly that there needs to be change... demonstrates ... inclusion is lived, not just communicated... achieved best when community governance is highly integrated across organizational leadership ...
engage with more constituencies. Communities that do this best ... can calculate value and report it... empower their members ... [impossible] without inclusion ...
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More Stuff tagged management , community , culture , inclusion
See also: Online Community Management , Social Media Strategy , Digital Transformation , Change & Project Management , Politics , Communications Strategy , Business
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