Curated Resource ( ? )
The Idiocy of Users and Recovering From Mistakes
Curated:
12/06/2020 from
boagworld.com/emails/16022020/
my notes ( ? )
"the next time you work on an interface ask yourself four questions:
- How could a user misunderstand this?
- What can I do to reduce the chance of that happening?
- How can I help the user recover if they make a mistake?
- How can I test whether users are likely to make mistakes? It’s not exactly rocket science, but we tend to overlook these questions in the heat of a project, and it can significantly cost a company."
Read the Full Post
The above notes were curated from the full post boagworld.com/emails/16022020/.Related reading
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