Curated Resource ( ? )

Masnick's Impossibility Theorem: Content Moderation At Scale Is Impossible To Do Well | Techdirt

Masnick's Impossibility Theorem: Content Moderation At Scale Is Impossible To Do Well | Techdirt

my notes ( ? )

Content moderation "will always end up frustrating very large segments of the population and will always fail to accurately represent the "proper" level of moderation of anyone".

  • any moderation will upset the moderated
  • no moderation will upset those who don't like spam, harassment, etc
  • pushing moderation to the users puts the burden on them*
  • moderation is inherently subjective, requiring full context and involving oft-disputed judgment calls: "when doing content moderation at scale, you need to set rules, but rules leave little to no room for understanding context and applying it appropriately "
  • scale: getting 99.9% decisions right still means making mistakes on 350,000 images on Facebook every day - people will notice them, not the 349,650,000 correct cases

(*) cf Fediverse podcast 1 point on user-sharable blocklists: either make your own blocklist or simply adopt someone else's who you trust

Read the Full Post

The above notes were curated from the full post www.techdirt.com/articles/20191111/23032743367/masnicks-impossibility-theorem-content-moderation-scale-is-impossible-to-do-well.shtml.

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