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Folk Theories of Social Feeds

my notes ( ? )

discovering a filtering algorithm's existence in a curated feed influences user experience, but it remains unclear how users reason about the operation of these algorithms.... Interviews revealed 10 "folk theories' of automated curation... Users who were given a probe into the algorithm's operation via an interface ... visible hints disclosing aspects of automation operations, could quickly develop theories... made plans that depended on their theories... foregrounding these automated processes may increase interface design complexity, but it may also add usability benefits.

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