Curated Resource ( ? )

Don't Confuse Engagement with User Experience - Michael Schrage - Harvard Business Review

Don't Confuse Engagement with User Experience - Michael Schrage - Harvard Business Review

my notes ( ? )

Good post, great comments: http://t.co/zFc8rLkQ "When engagement is treated as UX feature instead of the defining sensibility, you get less"

Read the Full Post

The above notes were curated from the full post blogs.hbr.org/schrage/2012/12/dont-confuse-engagement-with-u.html.

Related reading

More Stuff tagged ux , design , engagement , via:packrati.us

See also: Online Community Management , Social Media Strategy , Online Architecture , Communications Tactics , Communications Strategy

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