Curated Resource ( ? )
Before Turning Off Comments, Try These Strategies
my notes ( ? )
Comment moderation and online community management strategies for news organisations, but relevant to government sites too:
"Comments are a way for readers to connect with one another, and with the journalists and editors reporting the news. But ... can quickly turn uncivil, and news organizations often don’t have the resources or manpower to constantly moderate...
[we've been] researching comment sections, and finding solutions that we believe can help keep comment sections civil — and alive. Here are a few of the research-based strategies that we believe can help newsrooms improve their comment sections."
- Before Turning Off Comments, Try These Research-Based Strategies | Mediashift | PBS
Read the Full Post
The above notes were curated from the full post www.pbs.org/mediashift/2015/03/before-turning-off-comments-try-these-research-based-strategies/?utm_source=API%27s+Need+to+Know+newsletter&utm_campaign=e43d815832-Need_to_Know_March_3_20153_3_2015&utm_medium=email&utm_term=0_e3bf78af04-e43d815832-45795445.Related reading
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See also: Communication Strategy , Online Strategy , Online Community Management , Social Media Strategy , Communications Tactics , Media , Politics , Communications Strategy