"Our day in Strasbourg buttonholing passing MEPs could not have been more different than the two hour focus group we held with scientists a couple of weeks earlier. Which is entirely appropriate" - second report from K4P audience research."a dozen diverse “vignettes” of audience needs and user stories... helped answer a lot of our questions: what …

"“Policymakers seem to need answers yesterday,” reflected the young scientist from Italy. “That’s the direct opposite of how science works.”" - first report from the K4P audience research.The key finding from me was that scientists want to see their work taken up by policy, but seem at a loss on how. A platform which was explicitly built around ma…

I won the epale online community of practice project and steered its inception phase. Years later, it is still one of the EC's most successful online communities, notably by its ambitious multilingualism strategy and high userbase, despite lacking any financial rewards for participation.

When you want to create a community, asking uses what they need is the best way to start. We launched the 1-page website, with user survey, newsletter signup and social, inside two weeks of winning the project. Everything we developed the following year (2010) was based on the results.