Curated Resource ( ? )
For the First Time in 17 Years, People’s Trust Declined in Every Kind of Institution We Asked About
my notes ( ? )
level of trust in business, media, government, and NGOs. This year was the first time the study found a decline in trust across all four of these institutions... lack of confidence in leadership: 71% ... said government officials are not at all or somewhat credible, and 63% said the same about CEOs... 60% of respondents trusted “a person like yourself” — on a par with trust in a technical expert or an academic...
Smart leaders... see a reordering of the communications paradigm ... best companies are already deeply listening to and strategically acting on insights from their employees, customers, and other stakeholders. Rebuilding trust is a shared responsibility.
Smart leaders... see a reordering of the communications paradigm ... best companies are already deeply listening to and strategically acting on insights from their employees, customers, and other stakeholders. Rebuilding trust is a shared responsibility.
Read the Full Post
The above notes were curated from the full post hbr.org/2017/01/survey-peoples-trust-has-declined-in-business-media-government-and-ngos?utm_source=API+Need+to+Know+newsletter&utm_campaign=02661224e7-EMAIL_CAMPAIGN_2017_01_17&utm_medium=email&utm_term=0_e3bf78af04-02661224e7-45795445.Related reading
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