The Dark Side of Emotional Intelligence

In some jobs, being in touch with emotions is essential. In others, it seems to be a detriment. And like any skill, being able to read people can be used for good or evil... In emerging research ... when a leader gave an inspiring speech filled with emotion, the audience was less likely to scrutinize the message and remembered less of the content. Ironically, audience members were so moved by the speech that they claimed to recall more of it... In settings where emotions aren’t running high, emotional intelligence may have hidden costs... - The Dark Side of Emotional Intelligence — Medium