Relevant Overviews
- Communication Strategy
- Content Strategy
- Online Strategy
- Online Community Management
- Social Media Strategy
- Online Architecture
- Digital Transformation
- Change & Project Management
- Innovation Strategy
- Communications Tactics
- Psychology
- Personal Productivity
- Media
- Politics
- Communications Strategy
- Science&Technology
- Business
- Large language models
Overview: Digital Transformation
Digital transformation is an over-used, over-abused term. Here’s what it means to me.
From many strategies ...
In most organisations, the following strategies are barely on speaking turns, let alone fully integrated and mutually supportive:
- Internal communication: Every day, valuable ideas and information pour into your organisation as staff engage with stakeholders and discover useful knowledge online. But what happens then? If a piece of knowledge is valuable to them, it's probably also useful to their colleagues ... so why does so little of it circulate within your organisation?
- Internal collaboration: Are your staff still emailing documents to each other, and spending hours tracing the latest version and integrating changes?
- Knowledge management: Can your staff find the knowledge they need efficiently, share information effortlessly without flooding everyone’s Inboxes, and serendipitously discover relevant information around the digital equivalent of the office watercooler?
- External communication: There is no better advocate for any organsation than empowered staff and engaged audiences. Have you transformed your workforce into Social Ambassadors, and launched communities to engage your customers and stakeholders in co-defining the future?
- Training and employee engagement: Even if you have the tools, can your staff use them? Do they know why they should?
... to one strategy: build an internal innovation community
How can you integrate the above strategies, processes and tools? By treating them as different aspects of one, overarching goal: the creation of an internal innovation community throughout your organisation.
everyone is trained and motivated to share knowledge internally and externally, supported by efficient tools and processes
The idea is to frame the above strategies, processes and tools as interconnected tactics within an overall strategic framework. This aligns them to a shared set of goals: an organisation where everyone is trained and motivated to share knowledge internally and externally, supported by efficient tools and processes for knowledge management, internal and external communications.
From Strategy to Implementation
Having such a strategy is all very well, but noone will notice if you never implement it. You'll need to plan for unknowns, coordinate experts who have never worked together before, and integrate project and change management so that:
- change rolls out with the new features, tools and processes,
- these are developed with your staff, not foisted upon them.
I’ve specialised in the intersection of internal and external communications, collaboration and knowledge management since 1995. If you need help, get in touch.
More services: start with Communication strategy.
Relevant resources
mathewlowry.gumroad.com
A quick to learn framework to build your own personal productivity system without falling into the "productivity porn" trap.
mathewlowry.myhub.ai
In this edition: join the ChatGPT integration free trial, check out the results of my latest experiments, and enjoy the Alliteration of the Month: Bullshit, Botshit and Bubbles.
www.linkedin.com
Earlier this week I used an excerpt from a chat with Philip Weiss & Jesús Azogue as a starting point for a conversation with ChatGPT about some of the content in my Hub.
mathewlowry.myhub.ai
"If Charts lie, ChatGPT visualisations lie brilliantly". Exploring knowledge visualisations powered by ChatGPT, which can be particularly problematic because of the way the LLM's hallucinations - already hard to spot by their very nature - are also hidden behind the visualisation. But they have real potential as a creative muse.
experiments.myhub.ai
"I'm working with the garage door up as I learn how best to integrate AI with MyHub.ai... as anyone who has played with any LLM for any length of time knows... You need to try stuff out, compare results and try some more. You need, in other words, to experiment... Given that I am managing my research notes in Obsidian, sharing them here …
mathewlowry.medium.com
My first experiment with a GPT built on my previous 5 experiments into integrating MyHub.ai with ChatGPT.
mathewlowry.myhub.ai
Over the summer I put the "ai" into myhub.ai and turned my Hub into a personal GPT wrapper. I've been experimenting ever since.
mathewlowry.myhub.ai
While my focus at the European Commission's Joint Research Centre has been on their Knowledge4Policy platform (K4P), I've recently been pulled in to help design their internal communications, community, collaboration & knowledge management strategy as they grapple with migrating from Jive to M365.
mathewlowry.myhub.ai
How can a reasonably conservative corner of the European Commission adopt M365?
mathewlowry.myhub.ai
A neural network to help web content authors efficiently and completely characterise their content using the site taxonomy. Accuracy improves with use.
medium.com
This month sees the first generation of Hubs (other than mine) go live, so it’s time to imagine what comes next: AI integration? Filter-bubble Piercers? HubBots? Factcheck-driven credibility scores?
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ai,
filter bubble,
factchecking,
curation,
machine learning,
machine translation,
curatorbot,
myhub,
machine text
mathewlowry.myhub.ai
I officially launched the MyHub.ai alpha phase right smack in the middle of the 2020 coronavirus crisis.
mathewlowry.myhub.ai
Behind the scenes, your Hub will help you extract the most value from the best content, rather than being drowned in a firehose of meh.
mathewlowry.myhub.ai
Some sites are a victim of their own initial success. A decade after launching, an EC community platform was struggling to remain relevant. Over the intervening years it had offered a flexible, powerful publishing solution to many different parts of the EC...
mathewlowry.myhub.ai
A brief summary of my experience in building company structures and supporting processes, role definitions, etc.
medium.com
Celebrating a small milestone for the K4P project on Medium.
medium.com
Managing a Medium Publication to share our the journey as we build Knowledge4Policy: "share our experiences … as transparently as possible, and invite ideas and perspectives from experts in evidence-based policymaking around the world"
mathewlowry.myhub.ai
SocialChallenges.eu is a new, highly interactive platform dedicated to pilot-testing a new approach to stimulating startups, making innovation ecosystems more efficient and solving social and environmental problems.
mathewlowry.myhub.ai
The European Training Foundation asked a partner and I to help them map out a digital transformation strategy. Through running workshops and interviewing staff in a highly structured process, we are currently developing actionable change management recommendations to steer them towards a more efficient and innovative use of digital tools. The proj…
www.borderlex.eu
Business coaching to a media startupOne of the smallest, yet sweetest, projects of 2016 was helping specialist online media Borderlexrethink its business and relaunch its website. Coaching ranged from overall business model right down to the nuts and bolts of social media promotion, engagement and monitoring.
mathewlowry.myhub.ai
META Ventures provides venture capital fund management, entrepreneurial training and innovation consultancy to cities, regions and national governments in several countries, as well as EU Institutions.
mathewlowry.myhub.ai
The first site launched (in 2011-2012) on the EC's Multisite Drupal7 Platform, thus pioneering EC Drupal Platforms in terms of technology, user requirement defitinition and governance.
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digital transformation,
semantic,
ec,
europa,
drupal,
portal,
multisite,
opencalais,
rationalisation
mathewlowry.myhub.ai
The chatbot you can find on my example Hub is a pale imitation of what Beta users should get.
Relevant Overviews
- Communication Strategy
- Content Strategy
- Online Strategy
- Online Community Management
- Social Media Strategy
- Online Architecture
- Digital Transformation
- Change & Project Management
- Innovation Strategy
- Communications Tactics
- Psychology
- Personal Productivity
- Media
- Politics
- Communications Strategy
- Science&Technology
- Business
- Large language models