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Cognitive Bias and the Design Process
jonyablonski.com
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This article explores a few cognitive biases I’ve experienced first-hand as well as strategies for mitigating their influence.

It Is All About the Content, Stupid!
boagworld.com
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Probably my biggest frustrations ... is the utter contempt they seem to hold content in. ... they won’t hire a professional copywriter to work on the content ... never teach content creators how to create appropriate web content.

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