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What AI Can and Cannot Do for UX (2024)
jakobnielsenphd.substack.com
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AI can already perform many UX tasks, ranging from design and research ideation to analyzing qualitative user data at scale. It’s the perfect assistant that quickly produces the first drafts of any UX method plan or deliverable. It will do more in the future,... possibly complete UI designs. But AI will not eliminate the need to watch human users.

How Airbnb designs product
adplist.substack.com
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How did he overcome the stranger-danger bias? Through good design.

NN/g UX design Study Guides Articles & Videos
www.nngroup.com
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Free study guides by Nielsen Norman group on almost every UX topic. Each study guide is a curated collection of free articles and videos, organised by theme and suggested reading order.

CrossFunctional-Collaboration: Challenges and Strategies for Success
www.nngroup.com
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To improve crossfunctional collaboration, UX teams must be aware of the challenges they face and develop tailored solutions for each unique challenge

Trust: Building the Bridge to Our Users
www.interaction-design.org
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Determining the nature and properties of trust at first may seem pointless [...] As it relates to UX design, it’s a scientific concept that means the difference between a user building faith in a design and staying to interact more, or that user leaving, never to return and perhaps telling others to beware of it.

Minimalism in UX: the blessing of no choices (paradox of choice)
uxdesign.cc
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The choices are so many that the decision to pick one (the optimal), becomes unmanageably hard. And even when a choice is made, second thoughts and doubts about whether it was the best, linger in the background, slowly consuming brain energy and peace of mind.

A taxonomy for alerts and notifications
uxdesign.cc
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A while back, in the early days of our design system, we had a ticket for a component sitting in our backlog, with the title “Alert.” My initial reaction was “Oh yeah, a colored box with a little icon to the left of it and some text, easy.” Oh dear reader, how naive I was…

The Role of Emotion in UX
www.linkedin.com
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What separates great products from good ones? Attractive designs? User testing? Genius designers? Well, these might be contributory factors, but the true distinction lies in how they make users feel. Emotional design plays a huge role in the success of UX design.

Empathy Maps and How to Build Them
www.uxmatters.com

Skilled UX designers and teams use tools such as empathy mapping to help them create products that keep the user or customer at the center of the design process, resulting in a product that resonates with users and provides a good user experience. But what is an empathy map, what are its uses, and how does empathy mapping fit into the process?

More Choices More Trouble (UX Slogan 12)
www.nngroup.com
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The more choices a user has to make, the bigger the risk of getting into trouble. More features can easily reduce usability.

Make it Easy (UX Slogan #8)
www.nngroup.com
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It's hard work to make a user interface that's easy to use. The end result may seem obvious to an outsider, but ease-of-use comes from trying out many design ideas and rejecting ones that are too difficult while polishing those that make the UI better.

5 Ways to Use Behavioral Science to Create Better Products
www.interaction-design.org
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A myriad of fields, skills and insights come together to create the overarching discipline of user experience design... Let’s explore five behavioral science insights you can use right now to design better products

Support Recall Instead of Recognition in UI Design
www.nngroup.com
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To strengthen people’s memory skills, we should design interfaces that help users practice recall.

Using Fitts's Law to Make Links and Buttons Easier to Click
www.nngroup.com
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Fitts's Law describes how long time it takes to click a target, based on the distance to the target and its size. Use this information to make buttons and links faster to click.

The Current State of Homepage UX – 8 Common Pitfalls
baymard.com
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The homepage remains the “front door” for the many users who still begin their browsing experience here. Avoiding the 8 common UX issues discussed in this article is the first step toward improving users’ Homepage experience

Feature Checklists Are Not Enough: How to Avoid Making Bad Software
www.nngroup.com
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A good design relies on a thorough task analysis of the steps required to complete a task, as well as determining what information users need at each step.

Why Creatives Should Never Forget Dieter Rams’ 10 Commandments
blog.prototypr.io
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Tried and true principles for the past, present, and future of good design

How to measure design impact
tannerchristensen.com
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there are many straightforward methods and strategies for measuring design impact. Two areas I recently combined while exploring the design impact at Gem—where we're building the source of truth for top-of-funnel recruiting—are top tasks and PURE (Pragmatic Usability Ratings by Experts). Here's how I did it.

Do not track
gerrymcgovern.com

As designers, as creators and managers of websites and apps, we can start by focusing on two principles: Do not track Delete

Common Ground and UX
www.nngroup.com
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Any efficient communication requires that communication partners establish and rely on common ground so that they can take communication shortcuts.

Lean UX Documentation for Tracking and Communicating in Agile
www.nngroup.com
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Succinctly documenting the right details in key places helps Agile teams avoid information overload. When UX documentation is skipped or disorganized, teams waste time trying to find or remember information instead of improving the product.

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