Gerry McGovern on skills needed for digital communication people. For example: - choose the right word to drive action; - make it easy finding content allowing users to complete a task quickly; - design for maintenance and evolution; - love metadata, be an information architect. I wished I had all of those.

One self-experiment we all should try once: To understand this website based on its images.

4 Steps to communicate anything clearly, according to a scientist who teaches quantum physics to kids