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Avoid PDF for On-Screen Reading
www.nngroup.com
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Forcing users to browse PDF files causes frustration and slow task completion, compared to standard webpages. Use PDF only for documents that users will print. In those cases, following 10 basic guidelines will minimize usability problems.

Publish the website you can maintain
gerrymcgovern.com

90% of data does not get used three months after it’s published. Most Web teams know that they are not working in a professional manner, and yet they feel that there is nothing they can do about it. Digital has in so many ways destroyed content professionalism.

Optimizing for Context in the Omnichannel User Experience
www.nngroup.com
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"Design for each channel’s unique strengths and role in the customer journey to create usable context-specific experiences."

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