Relevant Overviews
- Communication Strategy
- Content Strategy
- Online Strategy
- Online Community Management
- Social Media Strategy
- Content Creation & Marketing
- Online Architecture
- Digital Transformation
- Change & Project Management
- Thinking tools
- Blockchain, Crypto, NFTs etc
- Innovation Strategy
- Disinformation in the US 2020 elections
- Communications Tactics
- Psychology
- Productivity
- Social Web
- Media
- Politics
- Communications Strategy
- Science&Technology
- Business
- Large language models
Overview: Digital Transformation
Digital transformation is an over-used, over-abused term. Here’s what it means to me.
From many strategies ...
In most organisations, the following strategies are barely on speaking turns, let alone fully integrated and mutually supportive:
- Internal communication: Every day, valuable ideas and information pour into your organisation as staff engage with stakeholders and discover useful knowledge online. But what happens then? If a piece of knowledge is valuable to them, it's probably also useful to their colleagues ... so why does so little of it circulate within your organisation?
- Internal collaboration: Are your staff still emailing documents to each other, and spending hours tracing the latest version and integrating changes?
- Knowledge management: Can your staff find the knowledge they need efficiently, share information effortlessly without flooding everyone’s Inboxes, and serendipitously discover relevant information around the digital equivalent of the office watercooler?
- External communication: There is no better advocate for any organsation than empowered staff and engaged audiences. Have you transformed your workforce into Social Ambassadors, and launched communities to engage your customers and stakeholders in co-defining the future?
- Training and employee engagement: Even if you have the tools, can your staff use them? Do they know why they should?
... to one strategy: build an internal innovation community
How can you integrate the above strategies, processes and tools? By treating them as different aspects of one, overarching goal: the creation of an internal innovation community throughout your organisation.
everyone is trained and motivated to share knowledge internally and externally, supported by efficient tools and processes
The idea is to frame the above strategies, processes and tools as interconnected tactics within an overall strategic framework. This aligns them to a shared set of goals: an organisation where everyone is trained and motivated to share knowledge internally and externally, supported by efficient tools and processes for knowledge management, internal and external communications.
From Strategy to Implementation
Having such a strategy is all very well, but noone will notice if you never implement it. You'll need to plan for unknowns, coordinate experts who have never worked together before, and integrate project and change management so that:
- change rolls out with the new features, tools and processes,
- these are developed with your staff, not foisted upon them.
I’ve specialised in the intersection of internal and external communications, collaboration and knowledge management since 1995. If you need help, get in touch.
More services: start with Communication strategy.
Relevant resources
mathewlowry.myhub.ai
In this edition: join the ChatGPT integration free trial, check out the results of my latest experiments, and enjoy the Alliteration of the Month: Bullshit, Botshit and Bubbles.
mathewlowry.myhub.ai
"If Charts lie, ChatGPT visualisations lie brilliantly". Exploring knowledge visualisations powered by ChatGPT, which can be particularly problematic because of the way the LLM's hallucinations - already hard to spot by their very nature - are also hidden behind the visualisation. But they have real potential as a creative muse.
mathewlowry.myhub.ai
Over the summer I put the "ai" into myhub.ai and turned my Hub into a personal GPT wrapper. I've been experimenting ever since.
mathewlowry.myhub.ai
I'm (re)launching my newsletter to focus on disinformation during the 2020 US election. It's also part of a wider experiment in integrating Zettelkasten idea and knowledge management into my personal content strategy, hosted on MyHub.ai.
mathewlowry.myhub.ai
This edition focuses on getting the most out of podcasts and so includes a new tweak to my personal content strategy.
Think
algorithm,
psychology,
productivity,
ai,
cognitive,
podcast,
top3pods,
honesty,
newsletter,
personal,
yanss
mathewlowry.myhub.ai
Just one topic in this edition, sparked by Collaborative Overload (Harvard Business Review)... reported “time spent by managers and employees in collaborative activities has ballooned by 50% or more”
mathewlowry.myhub.ai
There’s no shortage of resources about Digital Transformation on my Hub, but ... I’m not sure I recommend all of them. This edition includes three I do
mathewlowry.myhub.ai
If there’s a single Top3ic running through the following stories, it’s probably Artificial Intelligence (AI), but I’m deeply into learning about psychology for the moment, so that’s my starting point.
mathewlowry.myhub.ai
Let’s take a break from the Donald, Facebook and the end of democracy, and try to focus on what’s important.
mathewlowry.myhub.ai
bandwagons are bad for your health, as illustrated by the impending death of content marketing and the gathering backlash against Slack (Slacklash? BackSlacksh?) and (already!?) chatbots.
Think
ux,
ai,
content marketing,
bot,
internal communications,
fomo,
slack,
peakbot,
messaging,
newsletter
mathewlowry.myhub.ai
The main Topics this time are language technology, mobile innovation and EU communications, with a few extras to catch-up since the last edition.
mathewlowry.myhub.ai
In which I studiously avoid curating anything about 2016 or David Bowie.
mathewlowry.myhub.ai
Just in time for your Christmas break, a hand-picked selection of posts designed to give you something to think about as the year turns.
mathewlowry.myhub.ai
Over 40 new resources ... some great longreads to enjoy as the nights grow long, the productivity tips you’ll need to find the time to read them, and a free set of steak knives. The Christmas season, after all, is almost upon us.
Think
psychology,
productivity,
innovation,
community,
addiction,
instagram,
communications,
gtd,
longform,
disruption,
authenticity,
newsletter
mathewlowry.myhub.ai
In this week’s edition, a months’ reading - some 30 posts - on social media, digital transformation, content/system design and EuroPCom2015. But first some news from me
mathewlowry.myhub.ai
In this week’s edition, two new social media products in one week; a few good longreads for the weekend; and more stuff for your online toolbox.
mathewlowry.myhub.ai
I'm launching a enewsletter to ensure I absorb something from the social media firehose.
mathewlowry.myhub.ai
In this edition I highlight only one post, and mention a few others. Topics: truth, authenticity & trust, but also productivity and digital transformation.
www.linkedin.com
'Innovation' threaded its way through a lot of the resources added to my TumblrHub last week: from innovation-friendly management through to innovative Content Management Systems for tomorrow's newsmedia business models and personal productivity tools.
Think
innovation,
management,
community,
strategy,
internal communications,
culture,
hr,
open data,
newsletter,
employee engagement
mathewlowry.myhub.ai
An update to a post first published in 2013, as I created a first version of MyHub on Tumblr.
Relevant Overviews
- Communication Strategy
- Content Strategy
- Online Strategy
- Online Community Management
- Social Media Strategy
- Content Creation & Marketing
- Online Architecture
- Digital Transformation
- Change & Project Management
- Thinking tools
- Blockchain, Crypto, NFTs etc
- Innovation Strategy
- Disinformation in the US 2020 elections
- Communications Tactics
- Psychology
- Productivity
- Social Web
- Media
- Politics
- Communications Strategy
- Science&Technology
- Business
- Large language models