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Overview: Online Community Management

Convening a community can be the most powerful communication tactic there is.

Online communities offer enormous opportunities to the right organisation. Community members are far more likely to read your content, think of your organisation, give you feedback, share your content, attend your events, get involved in your programmes, and buy your products.

On the other hand, convening a community is hard: few people have time for more than a couple of online platforms in their lives, so attracting them to yours means you need to be uniquely useful to them.

That generally requires a change of mindset and new internal processes across the organisation, because it’s not your community - it's theirs. And getting their involvement means really listening to what they have to say, and then visibly acting on it.

I built the EU Commission’s first online community in 2002, and have built many more successful ones since. If you’d like to chat, get in touch.

More services: start with Communication strategy.

Relevant resources

The EU won’t fix its democratic deficit with another top-down ‘conference’ | Alberto Alemanno | Opinion | The Guardian
www.theguardian.com
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Europe needs a new mechanism for involving citizens, not another talking shop chaired by the Guy Verhofstadt... By raising expectations it can’t easily deliver on, it risks eroding citizens’ trust...won’t directly prepare treaty change... a preparatory process ... could lead the European council ... to initiate them... this time the conference is …

02/02/2020
Thread by @alemannoEU: "How the Conference on the future of Europe will look like...
threadreaderapp.com

How the Conference on the future of Europe will look like? ... it's the European Parliament ... to offer 1st blueprint... in essence a Constitutional Convention model PLUS... 'plus' is so tiny that fails to capture ... vivacity of EU civil society ...prepare a set of “concrete recommendations” that may be turned into legislative and…

02/02/2020
MyVote2014: European Parliament voting calculator based on data
www.jonworth.eu
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"The MyVote 2014 tool is the latest in a series of tools of this sort ... but this time it’s different in one crucial way: MyVote 2014 uses data about MEPs have voted in the past (between 2009 and now to be precise), and uses this as the data for the tool. This makes the outcomes of the MyVote 2014 tool more solid than previous efforts. Rather tha…

On the EP's use of Web2.0 ...
mathewlowry.myhub.ai

Julien Frisch blogged about a very thoughtful post on writing for (y)EU by Steve, a web editor from the EP, who sounds distressingly like me (white, British, 40s and sceptical about the Generation Y definition of 'friend' despite having many) and seems to be coming down from a post-holiday Web2.0 overdose. The key paragraph, highlighted …

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