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Overview: Online Architecture

Probably the most common reason organisations contact me is to get help with their internal and external information architecture.

I usually find, however, that they first need to find a clear consensus on their communication strategy, content strategy and online strategy. Once that's done, I deliver a document which both you and your developers can understand, including some or all of the following:

  • highly detailed sitemaps: internal intranets, external websites, knowledgebases, and the information flows between them
  • mission statements for principal site chapters, features and content types
  • business requirements for any revised or new features
  • wireframes, allowing both you and your developers to envision how the result will look.

The aim is to deliver something detailed enough for professional developers and designers to give you a concrete quote, but not so technical that noone else understands what they're building.

I can then work with them to deliver it, or assemble a team and manage the site build for you.

Check out some of my firsts and best practices, or just get in touch.

More services: start with Communication strategy.

Relevant resources

The Baymard Institute: A glorious, evidence-based trove of UX best practices
medium.com
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If you’re a User Researcher ... Baymard can probably provide you some value ... an “independent web usability research institute”... founded on the central thesis that design decisions are often made subjectively ... a more evidence-based approach is possible...Baymard sells research ... based on tens of thousands of hours of their own in-house us…

21/04/2020
Advice for better moderated usability testing - User research in government
userresearch.blog.gov.uk
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some practical tips on how to carry out moderated think-aloud usability testing. It’s based on what I’ve learnt from academic research and from practical experience, both inside and outside government.

Testing online designs to make scientific evidence more accessible to policymakers
medium.com
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We’re about to start testing new online designs to make scientific evidence more accessible to policymakers. Volunteers needed! - recruiting wireframe testers via K4P

Australian Government Design System
designsystem.gov.au
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The Australian Government Design System provides a framework and a set of tools to help designers and developers build government products and services more easily.

Why Great Products Need Great Collaboration
www.smashingmagazine.com
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developers should not only be included in design and usability work from the beginning, they should also meet the people who eventually use their product... Developers need to be more vocal about the need to be included at these early stages... Excluding the developer from the design process will do nothing but prevent the project from living up t…

Design triumphs over content: The CAPS15 conference really looks interesting ... if only I could read the programme!
www.youtube.com

Design triumphs over content: The CAPS15 conference really looks interesting … if only I could read the programme!

Top 3 IA Questions about Navigation Menus
www.nngroup.com
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"But in our Information Architecture courses, we invariably get asked about a few persistent questions that many designers from a variety of backgrounds seem to struggle with. Like most design problems, these questions rarely have an absolute, black-and-white answer. But there are specific considerations that can help you answer these questions a…

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