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Overview: Online Architecture

Probably the most common reason organisations contact me is to get help with their internal and external information architecture.

I usually find, however, that they first need to find a clear consensus on their communication strategy, content strategy and online strategy. Once that's done, I deliver a document which both you and your developers can understand, including some or all of the following:

  • highly detailed sitemaps: internal intranets, external websites, knowledgebases, and the information flows between them
  • mission statements for principal site chapters, features and content types
  • business requirements for any revised or new features
  • wireframes, allowing both you and your developers to envision how the result will look.

The aim is to deliver something detailed enough for professional developers and designers to give you a concrete quote, but not so technical that noone else understands what they're building.

I can then work with them to deliver it, or assemble a team and manage the site build for you.

Check out some of my firsts and best practices, or just get in touch.

More services: start with Communication strategy.

Relevant resources

Mobile First, Desktop Worst – Prototyping: From UX to Front End
blog.prototypr.io
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Mobile First should not be taken as an opportunity to over-simplify and, by the same token, Desktop First should not be taken as an opportunity to pile on complexity.

18/05/2017
Responsive scrollytelling best practices
pudding.cool
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The main advantage of starting with mobile first is that it forces you to pare down your experience to the nuts and bolts... Once you commmit to scrollytelling, you have two mobile choices: keep it scrolly, or stack it... preserve the scroll is if the transitions are truly meaningful, and not just something to make it pop. Seeing change over time…

The Future of Conversational UI Belongs to Hybrid Interfaces – The Layer – Medium
medium.com
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some examples of a blended interface, bringing the best of the command line and GUI paradigms together... — notifications and quick input from the conversational side, along with a rich and intuitive experience from the GUI side... Each message has the potential to be a ,,, bite size applications like a photo carousel, media players, mini games, i…

02/09/2016
Inside The New York Times' new push notifications team - Digiday
digiday.com
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the first article in a series on “The Mobile Publisher,” a look at how publishers are tackling challenges in the shift to mobile, from design to content to monetization... People may spend most of their mobile screen time on apps, but the vast majority of that time is spent on just five apps. Meantime, publishers that haven’t invested in mobile a…

13/07/2016
Your favorite websites can now send notifications to Chrome on Android
www.theverge.com
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websites that support Chrome push notifications can send out updates that look and feel like regular app updates even if the Chrome browser isn't currently active on an Android device.. it requires an HTML5 feature called a Service Worker ... notifications will work on desktop and on Android, but not on iOS.... it will be up to web developers to …

13/06/2016
New York Times reinvents Page One — and it’s better than print ever was
www.niemanlab.org

The New York Times smartphone products now have redefined Page One for the digital era. Finally, we have a model. Mobile can be harnessed to share the day’s news, and works far better to keep us informed than newsprint ever could....engagement — more minutes, now especially in mobile — drives subscription sales, retention, and the ability to incre…

18/03/2016
Refinery29 Debuts Morning News Round-Up
techcrunch.com
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the new application is to deliver a round-up of curated news stories to readers, meant to be viewed first thing in the morning ... presented on eight different cards... the app’s content is able to be digested fairly quickly. Users can ... clicking a link to view the longer article, but they can also just use Refinery29 This AM to flip through car…

Let's say goodbye to pointless, ill-timed, endless push notifications
blog.wan-ifra.org

Using push notifications can be a very effective and powerful way to gain and maintain audience engagement on mobile apps. But if not done correctly, they can turn out to be utterly irritating. ... Personalization is the way forward if push notifications are to survive. 

28/01/2016
New York Times: The homepage still plays a prominent role
www.journalism.co.uk
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The news organisation has mostly been focusing on revamping its mobile apps, but the next step is bringing some of the learnings back to the homepage... third in a series looking at how news organisations are now approaching the homepage, after it was pronounced dead by many in 2014... our real challenge everyday is to come in and say 'ok, who…

Apps versus the web
ben-evans.com

for an actual brand, developer or publisher wondering if they should do an app or a website, I generally answer that the calculation is much simpler and less technical: Do people want to put your icon on their home screen? ... If you don't have that relationship, then all the clever things ... are irrelevant and your strategy should focus on the w…

23/12/2015
Silver: Lightweight Mobile Prototyping in Sketch 3
medium.com
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Silver is a combination of an iOS app, a Mac app, and a Sketch Plugin that seamlessly communicate with each other to make your mobile design process as smooth as possible - Introducing Silver : Lightweight Mobile Prototyping in Sketch 3 — Startups, Wanderlust, and Life Hacking — Medium

22/11/2015
Mobile First: A Future-Friendly Approach to UX Design
medium.com
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"Innovation is exploding in every direction. With all of these “smart” things — smart cars, smart phones, smart watches, smart glasses — it’s a designer’s job to figure out the best way to deliver content in such a vastly connected world. The projects you’re working on at this very moment will be interacted with on devices that didn’t exist wh…

27/08/2015
How to Tell if Google Considers your Website Mobile Friendly
www.labnol.org
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"Google is now clearly marking websites in mobile search results that it considers mobile friendly and if that tag isn’t getting displayed around your content, your website may see a drop in mobile traffic. Responsive design is definitely the way to go but will that be enough. How do you confirm if your web pages are considered mobile friendly by…

11/03/2015
Welcome to the New WIRED
www.wired.com
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"From the responsive layouts to the improved APIs ... we’ve reimagined every aspect of the WIRED experience... I want to walk you through our thinking on the new site—to tell you about the technology and design innovations that make this iteration of WIRED possible. We settled on a card-based motif for both its flexibility and configurability..…

03/03/2015
Why Cards Are the Future of the Web
medium.com
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"We are currently witnessing a re-architecture of the web, away from pages and destinations, towards completely personalised experiences built on an aggregation of many individual pieces of content ... the result of the rise of mobile technologies... from many pages of content linked together, towards individual pieces of content aggregated togeth…

Make your own comics-journalism feature with Al Jazeera
source.opennews.org
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"How we made our first comics-journalism feature-and the tools for you to make one, too ... We thought we would walk through some of design process and also document some of the code tricks we learned along the way. The final products are a web viewer, Pulp, and the comic-maker interface, Pulp Press... released as a free and open source project…

10/11/2014
Dim Future for Mobile Apps
www.businessinsider.com
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Nothing here about geolocation, augmented reality ... but good points anyway. Via @nosemonkey ""In a world where notifications are full experiences in and of themselves, the screen of app icons makes less and less sense... Why open the Facebook app when you can get the content as a notification and take action... right there at the notification o…

The Fourth Screen: How Smartwatches Could Be Used for Ads
mashable.com
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"In order for a smartwatch ad message to work, it has to be delivered at just the right time, place and location that makes sense. What's more, a user has to have opted in to receive such a message. The only way this could happen is via advanced hypertargeting."

7 Tools for Creating an Optimized Mobile Website
mashable.com
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"Here are seven great solutions to help you quickly and cost-effectively develop a mobile version of your site."

19/02/2014
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