Overview: Science&Technology

"Could AI itself be used to imagine and build new institutions, so we can better collaborate, govern, and live together?... hope to inspire and engage researchers and practitioners to build AI that improves our societal institutions."The site includes 8 (so far) “Project Cards that showcase ideas for projects that have come out of our wo…

For businesses, delivering good customer service is ... imperative... for government entities to enhance the “citizen experience”... may be just as important...Governments... empathy economy model ... put residents and citizens at the core ... empathy economy is based on ... value created by AI and other innovations detect and simulate human emoti…

novelty and newness of these teams has worn off... growing acceptance ... that these teams are useful tool in driving new practices ... Less clear... is whether these units can enable the deeper digital transformation... ~ two key pieces of the puzzle: ... creating common platforms to power governments services is key to digital transformation o…

In response to "The Tyranny of Agile"... Don’t get me wrong — in theory it sounds great to release half-checked, bug-ridden websites for your users to check in the name of agile... But websites delivering actual governmental services really badly IRL can ruin people’s lives...

"Min-Soek Pang of Temple University found that for every dollar governments invested in technology, spending decreased by $3.50. ... It’s not just investing in gadgets that shrinks government, but investing in tech talent that makes things run better." - How Government Shrinks Itself—By Investing In Technology - ReadWrite

"Dogfooding is the golden rule of platforms. And currently, open government portals are flagrantly violating this golden rule... I can’t find a single example of a government entity consuming the data they publish... For the most part, inter-agency data sharing doesn’t happen ...when it does, the agencies set up non-public back channels to push a…

An interview with Jim Bankoff, who just raised another raised $46.5 million in funding for Vox Media ("the fastest growing Web brand of 2014"), caught my eye.