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Overview: Psychology

Relevant resources

‘Worker’s block’ and the hidden risks of life after lockdown | Financial Times
www.ft.com
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adrenalin had energised locked-down employees at first. Only at the five-week mark did enforced remote working start to breed anxiety... The prospect of ... a bland diet of videocalls and virtual encounters is draining... It is not hard to achieve commitment ... during a crisis. Doubters’ stock objection ... evaporated under pressure... But ... …

re:Work (Google): Unbiasing
rework.withgoogle.com
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Begin unbiasing with education, accountability, measurement, and more

07/05/2020
The Pros and Cons of Collaboration
medium.com
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managers always have to balance the merits of teamwork... with the dangers of “groupthink”... Large groups are remarkably good, on average, at estimating such things as the number of beans in a jar or the weight of a prize calf. But that accuracy relies on the guesses being independent.... Modern communication methods mean that collaboration is mo…

Originals | Hidden Brain : NPR
www.npr.org

In his new book, Originals: How Non-Conformists Move the World, Adam investigates who comes up with great ideas, how, and what we can do to have more of them.... They often procrastinate, and that's how they incubate ideas.... Their parents focus more on values than rules... One of the risks is, you know, you have everybody marching in a different…

Some groups are smarter than others, and psychologists want to understand why – You Are Not So Smart
youarenotsosmart.com
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to create a team that is collectively intelligent, you likely need to focus on three specific factors that he and his colleagues have identified in their research...

Why isn't Holacracy working at Zappos?
qz.com
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“We want to believe that we are thinking, rational people and on occasion tangle with emotion... The truth is we are emotional beings who on occasion think.”... Holacracy has been criticized for putting a disproportionate focus on process... pushing Zappos employees to operate in a way that goes against their very human nature... The overwhelming …

First, Let’s Get Rid of All the Bosses
www.newrepublic.com
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Huge longform exposé - don't know whether to be impressed, amused or horrified: "... what did it mean for an online retailer with annual sales of more than $1 billion, that fills 280,000 orders per week, to be “self-organized”?... Holacracy is ... just one example of a growing movement... that seeks to apply insights derived from evolutionar…

Sidestepping cognitive biases in group design activities
medium.com
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If you ever wondered why meetings so often lead to the wrong decision ... "... we are wired in certain ways ... that can block groups from processing information effectively, which leads to bad decisions... Gilbert explains how to use diversity and inclusion to get better results from product ideation efforts... One of the most fundamental …

How to tell if the guy in the next cubicle is an everyday sadist
qz.com
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This one's a mustread, helping you identify and understand all four 'Dark Tetrad' personality types (everyday sadists, narcissists, Machiavellians & psychopaths). Useful not just for navigating your own organisation, but also that of your client ... "Blessed with a surfeit of confidence and knack for lying, they dazzle in interviews, make great…

28/01/2015
"outside experts: pixie dust and rainbows"
www.washingtonpost.com

A whole bunch of reasons why the wrong consultants are hired for the wrong reasons: "When we don’t know much about somebody, we ... think about people in over-optimistic ways...what normal individual can stand up against an outsider or expert made up of pixie dust and rainbows? ... when we go looking for a better expert ... we tend to find them…

The Discipline of Creativity
sloanreview.mit.edu
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"coming up with creative ideas on demand is only part of the answer. Just as crucial is how ideas link to action. ...we have developed an integrative process for idea generation based on approaches drawn education, consumer research, business model design and emergent strategy... The first three steps are designed to help managers understa…

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