or
or
or
&

Overview: Communication Strategy

Communications appears complex. But a good communication strategy shouldn't be.

I generally boil it all down to five simple, interrelated tables, defining:

  • Who you’re trying to reach: your audiences, including their needs and information preferences
  • What you’re trying to achieve with them: your business goals for each audience
  • Why they should pay attention to you: starting with you Unique Value Proposition, craft an Elevator Pitch, and from that derive Editorial Messaging for each audience
  • How you will get those messages to those audiences: an integrated, mutually supportive communications portfolio
  • When you will monitor and optimise those activities: key metrics, analyses and optimisation processes.

There are many ways to go about this. My favourite option is to spend a few hours a week interviewing diverse members of your team and holding one or two workshops. That way we'll develop buy-in together along the way, and I'll be able to mentor your staff so that they can better implement the strategy.

Because the last thing you need is a Word document gathering dust on a shelf.

Need help? Get in touch.

Related services: Content strategy, Online strategy, Online community management, Social media strategy, Content creation and marketing, Online architecture, Innovation strategy, Digital transformation, Change and project management.

Relevant resources

How minds change: win my place at the launch workshop
mathewlowry.medium.com
Card image

Win my place at David McRaney ’s upcoming workshop by helping me write a chapter in an upcoming book on Personal Knowledge Graphs.

13/06/2022
Thinking becoming about thinking to harness the power of knowing what you don’t know (YANSS)
youarenotsosmart.com
Card image

A YANSS interview with Adam Grant, author of Think Again: The Power of Knowing What you Don’t Know. Generally an "extensive exploration of how to rethink your own thinking", including his WorkLife podcast interview of Margaret Atwood on procrastination.(When annotating a podcast I really like a transcript, but there was none for this epi…

Naive Realism - YANSS 101
youarenotsosmart.com
Card image

naive realism, the tendency to believe that the other side is wrong because they are misinformed, that if they knew what you knew, they would change their minds to match yours... maybe WE are the ones who are wrong. We never go into the debate hoping to be enlightened, only to crush our opponents... When confronted with people who disagree, you te…

The power of fiction to change people’s minds – YANSS 113
youarenotsosmart.com
Card image

One of the most effective ways to change people’s minds is to put your argument into ... a story — but not just any story. The most persuasive narratives are those that transport us. Once departed from normal reality into the imagined world of a story, we become highly susceptible to belief and attitude change.... learn from psychologist Melanie C…

Beware BackFiring when Battling Bullshit
mathewlowry.myhub.ai
Card image

Fighting people with facts only makes them cling to their beliefs more strongly, further polarising our damaged societies. Different tactics are needed, and they start closer to home than you think.

Cookies disclaimer

MyHub.ai saves very few cookies onto your device: we need some to monitor site traffic using Google Analytics, while another protects you from a cross-site request forgeries. Nevertheless, you can disable the usage of cookies by changing the settings of your browser. By browsing our website without changing the browser settings, you grant us permission to store that information on your device. More details in our Privacy Policy.