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Overview: Change & Project Management

Noone will notice your new communications, innovation or digital transformation strategy if you never implement it.

A new strategy implies change, so implementing it requires both project and change management. These are ideally integrated, so that change is rolled out across the organisations along with the new features, tools and processes.

I’ve been innovating online since 1995. Every online innovation involved planning for unknowns, coordinating experts who had never worked together before, and rolling out change across organisations.

So Get in touch.

More services: start with Communication strategy..

Relevant resources

Navigating the Jagged Technological Frontier: Field Experimental Evidence of the Effects of AI on Knowledge Worker Productivity and Quality
papers.ssrn.com
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insights into the complex relationship between AI and knowledge work, emphasizing the need for a nuanced understanding of AI's role in enhancing productivity and quality in different task domains - Harpa

It's Time for ChatGPT Policies
blog.pythian.com
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"But all good comes with new risks. With conversational AI, this includes data leakage, IP ownership conflicts and reproducibility requirements. Team members must be aware ... how and when to use it and the corporate policies around appropriate use... key questions your organization should be asking:"what can(not) you ask an AI tool?how …

Liberating Structures - Introduction
www.liberatingstructures.com
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Liberating Structures is a pattern language that "provides a menu of thirty-three Liberating Structures to replace or complement conventional practices... [which are] either too inhibiting (presentations, status reports and managed discussions) or too loose and disorganized (open discussions and brainstorms) to creatively engage people ... to…

Artificial Intelligence, Cultural Diversity, and a Giant “Bag of Words” | Stanford Graduate School of Business
www.gsb.stanford.edu
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Analysing the impact of cultural diversity on corporate performance by feeding half-million Glassdoor reviews through a "Latent Dirichlet Allocation topic modeling" machine learning algorithm: "the “bag of words” approach... inductively infers categories... a statistical model that looks for words that tend to co-occur."Step 1:…

Design Thinking and the Theater of Innovation cartoon | Marketoonist | Tom Fishburne
marketoonist.com
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Good short history: "design thinking ... has spread from products to services to just about anything in business... often used as shorthand for a magic potion approach to innovation and creative problem solving... end up being a theatrical thing that people can point to and say, ‘oh we did that.’ "So it's one example of how "or…

How to Stay Ahead When the Rules Change
www.gsb.stanford.edu
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Why do companies so often fail to adapt? ... no shortage of ways ... But ... firms need to recognize the need for change ... organizations tend to operate ... blind momentum... why are they slow to change course? ...very difficult to study how companies adapt ... need both a large sample of firms and a reliable way of quantifying their choices....…

The End of the Beginning of Digital Service Units – digital HKS – Medium
medium.com
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novelty and newness of these teams has worn off... growing acceptance ... that these teams are useful tool in driving new practices ... Less clear... is whether these units can enable the deeper digital transformation... ~ two key pieces of the puzzle: ... creating common platforms to power governments services is key to digital transformation o…

The State of Digital Transformation 2018–2019 | Altimeter, a Prophet Company
marketing.prophet.com
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research aims to capture the shifts and trends that are shaping modern digital transformation.... 5 Key Takeaways: - A successful digital transformation is an enterprise-wide effort that is best served by a leader with broad organizational purview... - Market pressures are the leading drivers ... - growing acknowledgment of the importance of …

The Pros and Cons of Collaboration
medium.com
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managers always have to balance the merits of teamwork... with the dangers of “groupthink”... Large groups are remarkably good, on average, at estimating such things as the number of beans in a jar or the weight of a prize calf. But that accuracy relies on the guesses being independent.... Modern communication methods mean that collaboration is mo…

Originals | Hidden Brain : NPR
www.npr.org

In his new book, Originals: How Non-Conformists Move the World, Adam investigates who comes up with great ideas, how, and what we can do to have more of them.... They often procrastinate, and that's how they incubate ideas.... Their parents focus more on values than rules... One of the risks is, you know, you have everybody marching in a different…

Why Enterprise Agile Teams Fail
medium.com
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... they have recently embarked on a journey to become “Agile.”... neither explicit support nor discouragement from senior executives... they are failing for the same list of reasons as every other team I have met with in the last 5 years. Here are those reasons:... 1. There is no clear vision for the product....The “idea” has been handed down …

What the EU’s Mobile Roaming success taught me about innovation in bureaucracies
medium.com
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EUrope’s success in eliminating mobile roaming charges may be the first “data4policy” case study where the data was website traffic, and illustrates the rewards of allowing innovation to flourish at the edges of large organisations.

All aboard the bandwagon
medium.com
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Venting my spleen a little over on Medium.

Cultivating a Learning Organization – Positive Returns – Medium
medium.com
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becoming a learning organization was nothing like winning a marathon ...cultivating an award-winning orchard... nurturing systems and culture to produce meaningful results... We embarked on a systematic and phased approach to cultivating the organization we all wanted.

Public media in Europe gets creative with digital news
www.niemanlab.org

not necessarily easy to get buy-in from the organization... different parts of the organization are responsible for their own little bits so you can’t always do it within your own team.

IBM is ending its decades-old remote work policy
qz.com
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“agile” describes so many different work systems that it’s become an almost meaningless term... for IBM “the leaders have to be with the squads [his word for small teams] and the squads have to be in a location.”... Research suggests remote workers are more productive and log more hours than employees who work in the office, and for many companie…

Bursting Out of the CEO Bubble
hbr.org
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as CEO... your power and privilege leave you insulated... from information that might challenge your assumptions and allow you to perceive a looming threat or opportunity. Ironically, to do what your exalted position demands, you must in some way escape your exalted position... at firms that are highly successful innovators, leaders are especiall…

Who Really Found the Higgs Boson
nautil.us
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the increasingly collaborative nature of modern science. Perhaps nothing captures this dichotomy better than the story of the Higgs discovery... Almost 3,000 people qualify as authors on the key physics papers ATLAS produces... easier to guard against bias in interpreting the data The depth and breadth of this effort transform the act of discov…

Culture is Either the the Roadblock or Gateway to Digital Transformation - Brian Solis
www.briansolis.com
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We asked  respondents to share the different types of challenges they face... changing company culture lead with 63% of respondents stating that it is an extremely significant to successfully lead digital transformation efforts toward fruition... executive support is key to sanctioning change and investing in it

My EuroComm2016 Rapido on the Future of Communications
mathewlowry.myhub.ai
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What happened when I was invited to “do a Rápido” at the IABC’s conference in Rotterdam earlier this week.

Start-up Storyful defines its innovative culture
www.inma.org
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“Innovation is not just a cool thing. It’s not just a process. It’s a culture. We research. We design. We build.” Innovation should not compete with the daily grind of the company, it must emerge from it

When Opportunity Resides Along the Edges
hbr.org
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an edge is not just a term for advantage itself; it can also be the place where you can find that advantage... the outer rim that frames what you do and separates it, quite conveniently, from what you don’t... When you proceed beyond this border in business, the main thing that changes is risk. they are the places where the inside and the outside…

The Culture Deck
medium.com
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a new role that I believe will become more and more important: the Minister of Culture.WARNING: REAL CONTENT AHEAD! This essay links to most of the best research on culture. ... I’ll also show how to generate a culture score for your company and improve it. ... a full 3-6 month course on culture ... Don’t think of this as a long post — think of it…

How Innovative Is Your Company’s Culture?
sloanreview.mit.edu
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After studying innovation among 759 companies... found that corporate culture was a much more important driver of radical innovation than labor, capital, government or national culture... what is an innovative corporate culture? And ... is there any way you can build one? This article addresses both questions by offering a simple model of the k…

19/11/2015
The Future of Firms. Is There an App for That?
medium.com
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"A large part of corporate economic activity today is still designed to accomplish what high market transaction costs prevented earlier. But the world has changed... coordination can be performed without intermediaries with the help of new technologies. Digital transparency makes responsive coordination possible... Apps can now do what manag…

Sidestepping cognitive biases in group design activities
medium.com
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If you ever wondered why meetings so often lead to the wrong decision ... "... we are wired in certain ways ... that can block groups from processing information effectively, which leads to bad decisions... Gilbert explains how to use diversity and inclusion to get better results from product ideation efforts... One of the most fundamental …

Collaborating Online Is Sometimes Better than Face-to-Face
hbr.org
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"If you’re embracing online collaboration as a necessary evil — the only way to work with an increasingly dispersed team of global or remote workers, for example — then you’re doing it wrong. Online collaboration is not a second-best substitute for face-to-face work: It’s a complement with its own perks and benefits." - Collaborating Online Is So…

Creating a surge around change
www.mckinsey.com

"in the cause of wider employee participation... there’s more to success than just investing heavily in the latest Enterprise 2.0 technology platforms. Large-scale engagement of the workforce requires, first and foremost, a firm grasp of organizational culture and its social dynamics, a psychological understanding of what triggers new behavior, …

Strategy versus Design Thinking
medium.com
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"While traditional strategy calls for rigorous analysis and critical thinking, design thinking espouses ‘thinking by doing’. The key is to find the sweet spot between the two approaches." Nice exploration of overthinking vs. underthinking: "... overthinking — aka ‘death by analysis’. An obsession with minimizing risk leads to the inability to ma…

Are you ready for digital transformation? Probably not
medium.com
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"digital transformation... the application (or reapplication) of digital technologies and the restructuring of operations to better engage with customers, the company ecosystem, and the greater marketplace... We have rocketed into a new economy - a new era - where much of what we knew and relied upon ten years ago is being superseded by new ins…

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