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Overview: Change & Project Management

Noone will notice your new communications, innovation or digital transformation strategy if you never implement it.

A new strategy implies change, so implementing it requires both project and change management. These are ideally integrated, so that change is rolled out across the organisations along with the new features, tools and processes.

I’ve been innovating online since 1995. Every online innovation involved planning for unknowns, coordinating experts who had never worked together before, and rolling out change across organisations.

So Get in touch.

More services: start with Communication strategy..

Relevant resources

Advice for better moderated usability testing - User research in government
userresearch.blog.gov.uk
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some practical tips on how to carry out moderated think-aloud usability testing. It’s based on what I’ve learnt from academic research and from practical experience, both inside and outside government.

Start with user needs, not government needs
readwrite.com
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"Government around the world is pretty good at thinking about its own needs — they often put their political needs followed by the policy needs. The actual machine of government comes second. The third need then generally becomes the system needs, so the IT or whatever system’s driving it... the user comes a poor fourth, really." Turning that ups…

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