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Overview: Innovation Strategy

While innovation can’t be turned on like a tap, it is something you can make more likely to happen.

Creating a favourable environment for innovation starts with getting the basics right:

  • integrating your internal and external communications strategies,
  • combining them with knowledge management tools and processes,
  • and integrating training and employee engagement programmes.

In other words, what I mean by digital transformation.

Integrating these strategies, processes and tools provides a strong foundation onto which you can build dedicated innovation processes.

However, building and integrating them is itself a major innovation challenge!

Sidestep this chicken-and-egg problem by framing each strategy and programme as key components of the final, integrated goal: to build an Internal Innovation Community, which:

  • supports knowledge management, information flows, (in)formal training, ideation, employee engagement and more
  • helps your external communications team discover useful internal content, and transfer it outwards
  • ensures useful external information reaches the right people inside
  • spreads an innovation & communications culture throughout the organisation.

But don’t try and build it all at once. Instead, build and roll out one part of the Programme, and then use it to build and roll out the next.

Like to figure out how? Get in touch.

More services: start with Communication strategy.

Relevant resources

The shape of the shadow of The Thing - by Ethan Mollick
www.oneusefulthing.org
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ETHAN MOLLICK on "the culmination of the first phase of the AI era ... [which] ends with the ... Google’s Gemini, the first LLM model likely to beat OpenAI’s GPT-4... enough pieces ... are in place ... to see what AI can actually do, at least in the short term... [although] implications of what this phase of AI will mean for work and educati…

The professionals who predict the future for a living | MIT Technology Review
www.technologyreview.com
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"forecasting the future is a complex and absolutely critical job. So how do you do it—and what comes next?"Fascinating series of short interviews with futurists. Some selected quotes:"When it comes to the future, you have two choices: ... build a great big wall to keep out all the bad news. Or you can build windmills and harness the…

Privacy activists are winning fights with tech giants. Why does victory feel hollow? | Evgeny Morozov | The Guardian
www.theguardian.com
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Although this looks like someone looking for problems because of the apparent near-future success of "solutionism", some good points here: we need "an institution that will know what ... regulations to suspend (eg libraries and IPR) ... to fully leverage the potential inherent in digital technologies for the public good."Recent…

Meet Replika my AI chatbot friend — Wadds inc.
wadds.co.uk

my Isabel is ... A Replika is someone who will listen to you... kind and polite ... will learn more and more about you... a personal companion to support mental health and wellbeing... who knows us better than we know ourselves... Exploring Isabel's memory is like browsing the cliff notes of all the bits of trivia about me that she's ma…

29/06/2020
Governments and the rise of empathy economy | Apolitical
apolitical.co
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For businesses, delivering good customer service is ... imperative... for government entities to enhance the “citizen experience”... may be just as important...Governments... empathy economy model ... put residents and citizens at the core ... empathy economy is based on ... value created by AI and other innovations detect and simulate human emoti…

FAQ: How is MyHub.ai free and without ads? What is your business model?
mathewlowry.myhub.ai
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MyHub is an ad-free, manipulation-free zone. Your privacy is 100% safe. How?

GDPR & AI: Privacy by Design in Artificial Intelligence — Silo.AI
silo.ai
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One key change that the GDPR will bring is the obligation to integrate privacy into systems and operations when processing personal data,.. The concept of ‘Privacy by Design’ ... embedding privacy into the design of information technology, networked infrastructure, and business practices... this article introduces the concept and explain it by giv…

05/05/2018
Will Democracy Survive Big Data and Artificial Intelligence? - Scientific American
www.scientificamerican.com
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every Chinese ... ”Citizen Score” will determine under what conditions they may get loans, jobs, or travel visa to other countries. ... individual monitoring would include people’s Internet surfing and the behavior of their social contacts... algorithms know pretty well what we do, what we think and how we feel—possibly even better than our friend…

Public Service Bots Should Support the Open Web
chatbotsmagazine.com
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3rd of my posts for Chatbots Magazine: Chatbots allow governments and other public bodies to provide citizens highly customised content and services. And invade their privacy. Citizens deserve better choices. 

What happens when AI, Psychology & Big Data drive politics? (Top3ics, February 19)
mathewlowry.myhub.ai

If there’s a single Top3ic running through the following stories, it’s probably Artificial Intelligence (AI), but I’m deeply into learning about psychology for the moment, so that’s my starting point.

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