Big Tech’s Big Defector | The New Yorker
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McNamee has mentored many of the people who have transformed Silicon Valley... advised Mark Zuckerberg to turn down Yahoo’s offer... a billion dollars... encouraged Zuckerberg to hire Sheryl Sandberg...Ten days before the Presidential election... “I am disappointed. I am embarrassed. I am ashamed,”... I was expecting them to take it seriously... t…

How Will the Coronavirus End? - The Atlantic
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In 2018, I wrote ... that America was not ready for the pandemic that would eventually come... a new cohort who are born into a society profoundly altered by COVID-19... call them Generation C... shaped by the choices made in the coming weeks...More transmissible and fatal than seasonal influenza... stealthier... nations must ... identify infected…

Calculating the ROI of Customer Engagement
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Most current definitions of engagement are bimodal – someone is either engaged or they ‘re not...a limited view that hampers our ability to manage engagement in meaningful ways...Community management is the discipline of building technical and social environments in such a way that individuals can easily organize and collaborate to achieve an obje…

Move Over Influencers, Here Come Curators - Ana Andjelic - Medium
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indie bookstores are thriving. The keyword is curation: by default... local and community-oriented... know the taste ... mood of the neighborhood... a good model for the modern aspiration economy...having taste to know what to buy... human curation... differentiator in fashion, food, travel, wellness, design, and an important value-add for tech pl…

Will the Millennial Aesthetic Ever End?
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In this era... design was the product. Whatever else you might be buying, you were buying design, and all the design looked the same... Ever since modernism brought industry into design, tastes have cycled ... A forward-looking, high-tech style obsessed with mass commercial appeal ... to one that’s backward-looking, handmade, authenticity-obsessed…

A Text Renaissance
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The Four Horsemen of this emerging Textopia are... Roam attempts to implement a near-full conception of hypertext as originally conceived by visionaries... looks like a cross between a slightly weird wiki and ... Evernote. It’s not... block-level addressability, transclusion ... and bidirectional linking ... utterly transform the writing experienc…

The Benefits of Framing Culture as a Management System
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despite all the talk about culture, many business leaders remain confused... organizational culture is “the shared basic assumptions, values, and beliefs... taught to newcomers as the proper way to think and feel...think of culture as a management system... makes the idea much more concrete...staff... make all sorts of decisions every day ... in a…

Yuval Noah Harari on what 2050 has in store for humankind | WIRED UK
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the best skill to teach children is reinvention... the author of Sapiens reveals what 2050 has in store for humankind...once technology enables us to engineer bodies, brains and minds... We don’t know what people will do for a living, we don’t know how armies or bureaucracies will function...too many schools focus on cramming information. In the p…

The truth behind filter bubbles: Bursting some myths | Reuters Institute for the Study of Journalism
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echo chambers and filter bubbles are slightly different... echo chambers could be a result of filtering or ... other processes, but filter bubbles have to be the result of algorithmic filtering...people main source of news roughly equal ... online and television... TV is more likely... people over 45. People under 45 are more likely to get their n…

Policy Brief: Future of Democracy (pdf)
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to make participatory democracy a reality, it is essential to avoid only paying lip-service to the idea of participation — and give citizens a real say...European federalists are hoping to gain momentum for treaty change. Many member states are afraid of that very outcome...Citizens’ participation is being tested out far more commonly across Europ…

Disinformation For Hire: How A New Breed Of PR Firms Is Selling Lies Online
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for manipulating public opinion... automation and artificial intelligence “can quickly generate traffic and publicity much faster than people.”...If disinformation in 2016 was characterized by Macedonian spammers... Russian trolls... 2020 is shaping up to be the year communications pros for hire provide sophisticated online propaganda operations .…

Building a Second Brain: An Overview | Praxis
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a summary of Building a Second Brain, my online course on capturing, organizing, and sharing your knowledge using digital notes...managing many different kinds of information – emails, text messages, messaging apps, online articles, books, podcasts, webinars, memos... trying to remember all of it is overwhelming ... consolidating ideas ... develop…

Opinion | The Media Is Broken - The New York Times
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journalism primarily do one thing: cover events... The internet has sped up the news cycle. Now we put more emphasis on covering the last event... But ... events in this era have ceased to drive politics...impeachment... Mueller investigation ... “Access Hollywood” tapes... barely leave a trace on the polls...Events don’t seem to be driving politi…

The BBC and pro-Brexit bias: The subtle consequences of liberal guilt.
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Brexit coverage during, before and since the Referendum has been skewed in favour of Brexit... isn’t ... flagrantly biased or unbalanced: it is more subtle... because of the polarisation of views over Brexit, the BBC would attract criticism from both sides almost whatever it did...Nigel Farage stated ... BBC’s coverage had been “fair and balanced”…

Boris Johnson made politics awful, then asked people to vote it away | openDemocracy
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recent UK election was a quarrel about the character of politics...Labour Party argued that it can be used for good... Conservative Party claimed that politics is bad... promised to... ‘get Brexit done’, so that we can all forget about it ...wage war on the political process, on trust, and on truth. Ensure the whole experience is miserable, bewild…

Taking Virtual Reality for a Test Drive | The New Yorker
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Although V.R. has not been as lucrative as entertainment companies had hoped, the medium is used a lot in the military (flight and battlefield simulations), business training... health care (preoperative mapping, virtual cadavers... treat P.T.S.D. and phobias... transformed pornography... Independent creators and developers aren’t making their mon…

Lessons for Social Change Communications Strategy From the US Marriage Equality and Antismoking Campaigns
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Organizations must connect their causes to the personal aspirations of their audiences to transform public attitudes... having a majority is not enough... You need a majority that can’t be eroded or peeled away... in 1996... 27 percent of the US public supported legal recognition of same-sex marriages... 60 percent in 2015 ... the new normal... ac…

Building a More Honest Internet - Columbia Journalism Review
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In the US, radio began as a free-market free-for-all. More than five hundred radio stations sprang up in less than a decade to explore the possibilities... 40 percent were noncommercial... network of interlinked stations playing local and national content supported by local and national advertising, became dominant players...Soviet Union... ideolo…

That Uplifting Tweet You Just Shared? A Russian Troll Sent It - Rolling Stone
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Professional trolls don’t go on social media to antagonize liberals or belittle conservatives. They are not narrow minded, drunk or angry... We’ve spent the past two years studying online disinformation and building a deep understanding of Russia’s strategy, tactics, and impact...to develop procedures to identify disinformation campaigns... Profes…

Your Mission Statement Is Not Your Company Culture - Marker
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CEOs and industry leaders all told me, “...Culture is the most important thing.” But when I asked “What exactly is culture, and how can I affect mine?” they became extremely vague.... I focused all my energy on “leading by example.”... did not scale as the company grew... became a hodgepodge of different cultures fostered under different managers.…

Trust and Mistrust in Americans’ Views of Scientific Experts
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More Americans have confidence in scientists, but there are political divides over the role of scientific experts in policy issues... six-in-ten Americans say scientists should play an active role in policy debates about scientific issues... but Americans are divided along party lines in terms of how they view the value and objectivity of scientis…

Visualizing Superdiversity across global cities with the Max Planck Institute
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show how the nature of diversity in our urban areas around the world has been changing over the past few decades... the use of sentences in data visualization is one of my favorite things. You’re adjusting a sentence using these dropdowns, which gives it a narrative component and tells you some really basic things... there’s no reason to not use t…

Platforming | What Jeff Bezos Thinks
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a sophisticated and intuitive balance between vision, curiosity and passion; and a continuous process of experimentation and iteration... Grow the Ecosystem, and It Will Grow You... providing an ecosystem platform to others ... would allow Amazon to grow exponentially faster than if he poured all the company’s energy and capital into simply growin…

Why Ecosystem-Building has Emerged as a New Approach to Economic Development
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from 2010 to 2014, five American metro areas had the same level of business creation as the rest of the country...Rapid technological change, along with other drivers like the Great Recession and decreased dynamism are creating three economic challenges: Divergence between geographic regions... Concentration of startups and their value ... conc…

The Stories That Divide Us
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How seeing the other side’s narrative can de-polarize your mind... the heart of polarization is often not a disagreement about the facts of a particular narrative, but about whether that story is somehow representative... in a big, diverse and complicated society, multiple narratives can all be true at once...

Is data science legit?
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we’ve conflated data with truth. And this has dangerous implications for our ability to understand, explain, and improve the things we care about... data is not a perfect representation of reality: It’s a fundamentally human construct... subject to biases, limitations, and other imperfections... Data doesn’t say anything. Humans say things.... Dat…

Why are happy people voting for angry parties? - The satisfaction paradox
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2017 study ... showed that voters in Britain highly satisfied with their lives were 1.6% more likely to support the party in power... a 10% rise in family income was associated with a mere 0.18% increase ... happiness seems more important to the outcome of elections than money... in 15 European elections ... Life satisfaction... twice as important…

This visualization shows the details of Sweden's climate plan
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Sweden plans to cut its emissions to net zero. A new digital visualization shows exactly what it’s doing to reach that goal—and is designed to help policymakers move faster to fill in gaps in the current plan and make sure it actually succeeds. It’s also fully open to the public, so anyone can hold the government accountable... A typical governmen…

Too much structure kills creativity — the importance of letting your mind wander
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You never know what your falling apple will be, but you have to be out of your office to see it.... put on your calendar that you’re going to take unstructured thinking time ... When all else fails, take a shower. Showering ... can help cultivate creativity... release dopamine... relax us, which lets our attention turn inward to find free associa…

What is Jobs to be Done (JTBD)?
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Jobs to be Done is a theory of consumer action. It describes the mechanisms that cause a consumer to adopt an innovation... a process: it starts, it runs, and it ends... a JTBD describes how a customer changes or wishes to change...: the process a consumer goes through whenever she aims to change her existing life-situation into a preferred one, b…

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