or
or
or
&
&
Using The Kano Model To Prioritize Product Development - Mind the Product
www.mindtheproduct.com
Card image

The image is bad - it's a graph, not a grid, unless you can somehow make a negative investment. Anyway, the model distinguishes "between basic and differentiating features.. improving certain aspects only serves to maintain basic expectations, whereas improving other aspects can delight customers with less effort"Basic features sho…

Cookies disclaimer

MyHub.ai saves very few cookies onto your device: we need some to monitor site traffic using Google Analytics, while another protects you from a cross-site request forgeries. Nevertheless, you can disable the usage of cookies by changing the settings of your browser. By browsing our website without changing the browser settings, you grant us permission to store that information on your device. More details in our Privacy Policy.