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How Random Coffee Meetings Totally Transformed My Company's Culture | LinkedIn
www.linkedin.com

people started sharing selfies on Facebook and stories around the office. Participants gained new insight into the workings of other departments. People realized they faced common issues and brought new perspectives to problems. Ideas for future collaborations and projects took root. It was assisted serendipity in action... this evolved...into r…

Coming home…to strategy
changingtheterms.com
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embracing and sharing the power of communication strategy much more broadly to help drive results and performance... supporting practitioners and clients to rediscover communication strategy as a source of real advantage.... the opportunities available to use targeted, intelligent approaches to getting the right people talking with the right info…

Cultivating a Learning Organization – Positive Returns – Medium
medium.com
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becoming a learning organization was nothing like winning a marathon ...cultivating an award-winning orchard... nurturing systems and culture to produce meaningful results... We embarked on a systematic and phased approach to cultivating the organization we all wanted.

Bursting Out of the CEO Bubble
hbr.org
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as CEO... your power and privilege leave you insulated... from information that might challenge your assumptions and allow you to perceive a looming threat or opportunity. Ironically, to do what your exalted position demands, you must in some way escape your exalted position... at firms that are highly successful innovators, leaders are especiall…

Work Processing: Coming soon to a ‘Doc’ near you
workfutures.io

Work management... the current state-of-the-practice in task management. Task management tools formerly were limited to a list of tasks... Nowadays, the most competitive tools incorporate social communications, like chat, @mentions, and messaging: these I consider work management tools, like Asana, Trello, and many others. I recently published a G…

Die Dashboards Die! Why Conversations Will Reinvent Software
medium.com
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enterprise software helps the user answer one or more of the following questions:What’s important? (Surface relevant information)What do I do next? (Support decision making)How do I do it? (Facilitate action)... the conversational interface answers all three of the above questions better than the software tools we have today... Dashboards today …

How social tools can reshape the organization | McKinsey & Company
www.mckinsey.com

the most valuable tools make it easier for employees to collaborate—and could even transform the way organizations work... We asked executives about their companies’ use of social tools, digital technologies, and big data... using social begets better use of these other technologies. When organizations digitize a process’s work flow ... using soc…

Curing Our Slack Addiction
blog.agilebits.com

this addiction has been killing my sanity and sapping our productivity as we simply used Slack for too many things... we would add more channels in a desperate attempt to allow people to find the important information they needed while avoiding the noise... All of these interactions would happen in Slack, despite there being many other tools tha…

Innovisor The How - Innovisor
www.innovisor.com
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it only takes few weeks before you receive a full diagnostic report providing you with new levers to accelerate the development of your organization. Your employees invest less than 10 minutes completing a user-friendly questionnaire that they can do from their work or home computer, tablet or smartphone – we will do the rest.

Life after the engagement survey: a conversation in Rotterdam | Changing The Terms
changingtheterms.com
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at #EuroComm16... “Beyond Engagement.”... how uncoupling the IC function from a focus on Employee Engagement survey scores could have a liberating effect on the function and the profession, and potentially on employees and their enterprises as well... We weren’t here to praise the Employee Engagement Survey. We were here to bury it... In giving …

Work Management in Theory: Context
workfutures.io

Work management is a term that has emerged in recent years as task management tools were enhanced with various social communication capabilities... The primary distinction here is the degree of emphasis for task-centric versus message-centric tools.

The tool we built to keep everyone in the loop at Basecamp — Signal v. Noise — Medium
m.signalvnoise.com
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The hard part is striking the right balance. The just-right spot where everyone knows enough, no one feels like they know too little, and no one feels like they’re being over-informed to the point of it being annoying or distracting. And doing it all at a variety of resolutions — big picture, medium-picture, and small picture — without overdoing i…

Is group chat making you sweat?
m.signalvnoise.com
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What we’ve learned is that group chat used sparingly in a few very specific situations makes a lot of sense. What makes a lot less sense is chat as the primary, default method of communication inside an organization.... All sorts of eventual bad happens when a company begins thinking one-line-at-a-time most of the time... Frazzled, exhausted, and …

Intranets aren’t essential (but a digital workplace can be)
www.clearbox.co.uk
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if business needs are met, it generally doesn’t matter whether the intranet is involved or not, so long as the solution is effectively integrated into an organisation’s digital workplace... In trying to make an intranet essential, we lock ourselves into starting with a solution and then looking for the problems... Sometimes the outcome of this ch…

How asking the right questions will deliver the best results
www.melcrum.com

"When starting a new [internal] communication project, asking the right questions of your customer sounds like a no-brainer. But are your questions right? ... Richard shares his method of developing the right questions to deliver the best results –  to start your IC projects right." - The power of critical thinking: How asking the right questio…

So Yeah We Tried Slack... and We Deeply Regretted It
blog.freecodecamp.com
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they clearly state that there is "no limit on how many people you can add to your team on Slack." So we assumed we wouldn't need to worry about outgrowing their service. But trusting Slack's marketing would prove to be a huge mistake. - Free Code Camp's Learn to Code Blog: So Yeah We Tried Slack... and We Deeply Regretted It

The REAL reason Slack became a billion dollar company
medium.com
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"Slack is just another stream ... of continuous information that you have to follow. I remembered I found it distractive and stressful because it was so easy to miss out on stuff.... This is what drives Slacks’ success. Because if you don’t follow Slack all the time you do not and cannot take part in the conversation with your team members anym…

Stop Treating Millennial Employees Like Enigmas
www.fastcompany.com
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"In the next five years, millennials will make up half the workforce and 75% of it by 2025... We want to contribute to building something great... with meaning. We’re also talented, driven, and have really high expectations for the companies we join and the type of work we engage in... companies need to ask us what we think and how we feel. Unf…

Why Create a Culture of Storytelling? | Mitch Ditkoff
www.huffingtonpost.com
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"People bond. Barriers dissolve. Connections are made. Trust increases. Knowledge is transmitted. Wisdom is shared ... a deep sense of interdependence is felt... If you are part of an organization, no matter what it's shape or size, it's time for some meaning making ... by creating engaging opportunities for everyone, from mail room to board ro…

If you’re part of the system, you’re part of the problem
medium.com
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"The problems that most resist solutions are system problems. In a system problem, if you’re part of the system, you’re part of the problem. This illusion of objectivity is often particularly acute in senior leaders, because there’s a tendency for people to tell them what they want to hear." - If you’re part of the system, you’re part of the pr…

Collaborating Online Is Sometimes Better than Face-to-Face
hbr.org
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"If you’re embracing online collaboration as a necessary evil — the only way to work with an increasingly dispersed team of global or remote workers, for example — then you’re doing it wrong. Online collaboration is not a second-best substitute for face-to-face work: It’s a complement with its own perks and benefits." - Collaborating Online Is So…

Why most digital transformation projects fail
medium.com
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"most digital transformation deployments fall into the 'deploy and pray' category, a minority address known pain points and use cases, whilst only about 20% of projects involve a concerted organisation-wide roll-out aimed at creating a connected company. ... paradigm shift is needed to go beyond just adopting social technologies towards creating a…

Why work collaboration tools need to change
medium.com
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"today’s social collaboration tools ... are focused on the wrong things, or at least on the wrong scale.... enterprises do business, but people do work. We will see a shift away from tools designed around ‘business’ and instead see a swing to tools that help people accomplish their work... the mantra will be — people first, mobile first, cloud f…

The Failed Promise of Social Collaboration
medium.com
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"Much of what social collaboration tools are designed to support is shallow work, and the stuff of managerial oversight... deep productivity comes from supporting deep work - cognitively demanding activities that leverage our training to generate rare and valuable results, and that push our abilities to continually improve - trying to support…

Enterprise Gamification: Playing to Win
www.capgemini.com
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"This paper shares ‘how’ to bring an Enterprise Gamification approach to your organization, building on ‘what’ is Enterprise Gamification, outlined in our earlier paper, ‘Let the games begin: Using game techniques to drive digital transformation’, and demonstrates the tangible benefits of gamification technique to empower employees" - Enterprise …

What Knowledge Management should do?
eskokilpi.blogging.fi

Interesting ruminations on the limits of traditional knowledge mgt techniques. "the everyday experiences we have do not exist in a meaningful way in any documents. What has happened can seldom be understood from the Excel sheets explaining the results of our actions or the Word-documents explaining what we did or what we should have done." - Wh…

Stop Enabling Gossip on Your Team
hbr.org
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A timely and interesting article... "Gossip is an effective way of achieving these goals in an unhealthy social system. People engage in gossip when they lack trust or efficacy. We become consumers of gossip when we don’t trust formal channels... We become purveyors of it when we feel we can’t raise sensitive issues more directly... The problem w…

Menus vs. Search: Answered(?)
www.enterprisestrategies.com

"With 95% confidence we conclude that an increase in ranking “the intranet search helps me find the information I need” results in a higher valuation of the respondents intranet as a whole. The impact for the same question related to menus was statistically insignificant." Not quite the deathknell for information architects and resellers of stic…

Intranet redesign, Phase 2: information architecture & content audit
intranetdiary.co.uk
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Great article on improving intranet UX, and useful inspiration for any website manager: "During the online cardsorting sessions I covered over 1000 content items and got nearly 36,000 individual responses. The first batch ... designed to elicit our main navigation labels. Subsequent tests then checked that the chosen names would suit all the intr…

Intranets Reimagined: Breaking down "Intranet Look"
www.enterprisestrategies.com

"we’ve applied econometric principles to the results of over 200 intranet surveys and… statistically pinpointed which intranet attributes most impact a user’s perception of their intranet. This first post... showing what employees prefer to look and find when they view their company’s intranet." Some surprising results, For example, although I'…

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