insights into the complex relationship between AI and knowledge work, emphasizing the need for a nuanced understanding of AI's role in enhancing productivity and quality in different task domains - Harpa

First a definition of (the importance of) "Interoperability – the thing Facebook uses to slurp stuff in from the open web – is the key to self-determination." Without it:you're trapped: "leaving Facebook means leaving your communities, your relationships... your presence on Facebook is the reason someone else can’t go...you…

Good short history: "design thinking ... has spread from products to services to just about anything in business... often used as shorthand for a magic potion approach to innovation and creative problem solving... end up being a theatrical thing that people can point to and say, ‘oh we did that.’ "So it's one example of how "or…

One of a great series of Reimagining the Internet podcasts. Guest: the Planetary.Social founder, discussing:the early days of Twitter: "Twitter's innovation ... happened all at the edges... users created everything... inline images and short links and retweets and the app, actual at and hashtags... the company... cultivated this garden w…

a sophisticated and intuitive balance between vision, curiosity and passion; and a continuous process of experimentation and iteration... Grow the Ecosystem, and It Will Grow You... providing an ecosystem platform to others ... would allow Amazon to grow exponentially faster than if he poured all the company’s energy and capital into simply growin…

Jobs to be Done is a theory of consumer action. It describes the mechanisms that cause a consumer to adopt an innovation... a process: it starts, it runs, and it ends... a JTBD describes how a customer changes or wishes to change...: the process a consumer goes through whenever she aims to change her existing life-situation into a preferred one, b…

... they have recently embarked on a journey to become “Agile.”... neither explicit support nor discouragement from senior executives... they are failing for the same list of reasons as every other team I have met with in the last 5 years. Here are those reasons:... 1. There is no clear vision for the product....The “idea” has been handed down …

it struck me how much more effective the lean startup process can be for an established firm. It’s much easier to do customer development when you already have loyal customers ... That’s what makes the ideas behind the lean startup so important. Whether you are a startup, an established company or a social enterprise, you need to identify a custom…

we talk with Tom Kelly, a partner at IDEO, about the definition of innovation, how to take back your creative confidence, and the habits that can shape not only your current design team, but the up-and-coming design leaders of the world.

if everyone has the same information, the crowd is no smarter than a single individual... a diverse collection of opinions, especially including minority views, is crucial for creating a smart group... we have an innate desire to imitate our peers... it may also be because of a rational, profit-seeking motivation... The more complex the situation…

becoming a learning organization was nothing like winning a marathon ...cultivating an award-winning orchard... nurturing systems and culture to produce meaningful results... We embarked on a systematic and phased approach to cultivating the organization we all wanted.

become the best at something no one else is attempting... Attracting customers isn’t something you “bolt on” in the end. It’s something you work on at every stage of your business, and your unique selling proposition is the first stage... how do you define yours?... when you try to please everybody, you end up pleasing no one... connect more stro…

the increasingly collaborative nature of modern science. Perhaps nothing captures this dichotomy better than the story of the Higgs discovery... Almost 3,000 people qualify as authors on the key physics papers ATLAS produces... easier to guard against bias in interpreting the data The depth and breadth of this effort transform the act of discov…

Jobs instructed the architect to design physical space that encouraged staff to get out of their offices and mingle, particularly with those with whom they normally wouldn’t interact. Jobs believed that serendipitous exchanges fueled innovation... The more diverse a person’s social network, the more likely that person is to be innovative... we use…

the company that invented Gore-Tex... “organised in small teams of 8-12 people.... three layers of management, the CEO, a handful of functional heads, and Associates … in a company of 8000!