“Innovation is not just a cool thing. It’s not just a process. It’s a culture. We research. We design. We build.” Innovation should not compete with the daily grind of the company, it must emerge from it

Interesting description of the benefits of being a 'fast follower' by The Economist's Paul Rossi: "instilling a culture across the business where staff are keeping an eye on what's going on ...the editorial side [is] ... actively talking to people about new technologies. How to deliver content, how to deliver video... on the commercial team everbo…