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How Salon tamed the trolls and saved its online comments
digiday.com
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" online comments can be worth having, if the publisher puts the work in." Excellent case study. Found this stat particularly interesting: "Users who log in, which is required if you want to comment, view seven pages per session on average, while non-registered users make it to only 1.7" I'd suggest that users who both view 4 times as much conte…

9 Time Saving Writing Tools for Content Marketers
www.jeffbullas.com
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Of them all, I particularly like the look of Write Or Die, Wridea & StayFocused, which possibly says more about me than my 5 latest blog posts combined: "These tools will not only provide you with a way to write down your ideas whenever they hit you, but will also enable you to organize your time better and start writing more content through a re…

14 Things I’ve Learned About Content Curation In Social Media
bundlepost.wordpress.com
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"many brands even ignore the importance of curation in their streams and instead continually talk about themselves.... Content Curation is the act of discovering, aggregating and posting online content that was produced by others... typically focused on a specific topic or small number of topics that are considered relevant to the audience you’re…

Working Anything but 9 to 5
www.nytimes.com
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"Scheduling Technology Leaves Low-Income Parents With Hours of Chaos" Within 24 hours of this article's publication, Starbucks changed their scheduling policy. - Working Anything but 9 to 5 - NYTimes.com

The Environmental Scandal That's Happening Right Beneath Your Feet
medium.com
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"Uprising: Winner of the 2013 AAAS Kavli award for online science journalism." - The Environmental Scandal That's Happening Right Beneath Your Feet - The Matter Archive - Medium

A Blueprint to Jump-Start Your Content Marketing Strategy
contentmarketinginstitute.com
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"In 2014, we published a series of posts to help marketers get back to the basics of content marketing or to improve what they are doing. In case you missed some or all of the series, here is a quick primer." - A Blueprint to Jump-Start Your Content Marketing Strategy

Why Adaptive Content Matters
www.copyblogger.com
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"Our hope with adaptive content is to tailor content to a customer’s experience, behavior, and desires... a culmination of ... experience maps, storyboarding, empathy maps — and what we’ve been saying for so long about creating an experience... ... we all believe that our experiences should be more interactive. Why? Smartphones." - 16 Stats That…

Why Cards Are the Future of the Web
medium.com
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"We are currently witnessing a re-architecture of the web, away from pages and destinations, towards completely personalised experiences built on an aggregation of many individual pieces of content ... the result of the rise of mobile technologies... from many pages of content linked together, towards individual pieces of content aggregated togeth…

What Storytelling Does to Our Brains
blog.bufferapp.com
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"Here is the science around storytelling and how we can use it to make better decisions every day:"

Don't kill comments. Fix them.
gigaom.com
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"handing over a key component of your relationship with readers to Twitter and Facebook is a mistake... suggests to readers that their comments and interaction aren’t worth the trouble" [If] "Comments are broken ... that’s not the fault of readers — it’s the fault of publishers for not seeing their relationship with their readers as being of valu…

Om Malik on the visual web
om.co
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"An image is the gateway to your emotional memory... And on the visual web an image is the gateway to accessing almost all content and information... we are adapting to a different kind of a web, one that will be increasingly visual... [but] the only available methods to surface and categorize photos are beyond basic; we need something intuitive…

Intranet redesign, Phase 2: information architecture & content audit
intranetdiary.co.uk
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Great article on improving intranet UX, and useful inspiration for any website manager: "During the online cardsorting sessions I covered over 1000 content items and got nearly 36,000 individual responses. The first batch ... designed to elicit our main navigation labels. Subsequent tests then checked that the chosen names would suit all the intr…

Rethinking & redesigning Google News
gigaom.com
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How much more could Google News be? See "... a presentation that a German designer came up with that involved a wholesale redesign and re-thinking of what Google News is and does." Lots of good stuff here. Particularly like how 'smart personalisation' is used to help penetrate the filter bubble: "automatically suggest related stories on a news t…

The Science of Storytelling
lifehacker.com
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"Here is the science around storytelling and how we can use it to make better decisions every day" - The Science of Storytelling: Why Telling a Story is the Most Powerful Way to Activate Our Brains

01/12/2014
The road to hell is paved with editorial calendars
medium.com
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"So, don't worry TOO much about your editorial calendar. The key is posting consistently (which is definitely helped by actually using one). Don't be a slave to it. If you have a great idea — run with it, and worry about cleaning up your calendar later." This is common sense, of course, but something to keep in mind when working on projects, whic…

"Character-driven, emotional stories result in better understanding"
blogs.hbr.org
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"recent scientific work is putting a much finer point on just how stories change our attitudes, beliefs, and behaviors... to motivate a desire to help others, a story must first ... develop tension during the narrative... it is likely that attentive viewers/listeners will come to share the emotions of the characters in it and continue mimicking t…

Break away from articles - invent new story forms!
www.americanpressinstitute.org
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" the basic news story was invented in a different time –when story telling was limited by platform — and it has inherent limitations that you can overcome when trying to tell stories digitally." Don't just assume that what you should be doing is creating 'articles'. Some really useful tricks to free your mind when developing a content strategy h…

Cornerstone of a Smart Content Strategy
www.copyblogger.com
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"we are kicking off the relaunch of The Lede with a three-part series on content strategy... we begin with an element of content strategy that often gets overlooked … but that is crucial to understanding your audience intimately enough to influence it." Hint: it's AUDIENCE. And it's a podcast, so grab it and give it a listen tomorrow morning on y…

Inside the HBR Newsroom
blog.hubspot.com
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Beat this: "Each day, HBR.org publish five to seven pieces of top-notch content with a staff of fewer than 10 full-time digital editors and no full-time writers ... four million unique visitors every month." What really stood out for me was how they get the "expert take", using the Content Partnership model I used when trying to decentralise com…

On headlines
medium.com
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"But the ramification of this fundamental shift in design is that we now consume content in headlines, thumbnails and mini descriptions. According to a recent study by Copyblogger, on average 8/10 people will read headline copy, but only 2/10 will read the rest. We have all become headline hunters." While I dispute the idea here that Facebook inv…

There's explainers, and then there's clickbait
www.washingtonpost.com

"Could “all you need to know” be the most insidious, reductive, and lame story formula currently conquering our reading life? Everywhere you turn there’s another purported ne plus ultra explainer purporting to tell us “absolutely everything we could possibly need to know” about some current event, some curiosity of history, some deep mystery of li…

10 Reasons you need to curate content
heidicohen.com
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Particularly like reason 1: "1. Content curation provides a variety of perspectives. Offering diverse points of view enhances your credibility. This is particularly important on social media platforms where participants get annoyed with businesses that just shout me, me, me. " Remind you of anyone you know? - The Top 10 Reasons You Need Content…

How NPR Visuals works
blog.apps.npr.org
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Good insights on combining editorial, programming and visual experts from NPR: "The multimedia crew wanted to make pictures and video that were truly web-native, which required web makers. And our news apps lacked empathy — something we’re so great at on the radio. It’s hard to make people care with a chart. Pictures were the obvious missing piec…

10 Commandments of Content
www.fastcocreate.com
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"The empowered consumer will bypass or ignore communications that aren’t relevant and don’t add value ... brands that want to be invited into the conversation will have to say something that’s worthy of their audience’s time and attention... there are some guiding principles behind great brand storytelling. Call them the 10 Commandments of Conten…

Explainer journalism: 'right to be forgotten'
www.theguardian.com
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"We explain the European court of justice ruling saying that Google will have to delete some information from its index – and why it has divided opinion" Good example of explainer journalism, and of how answering the comments often looks like more work than writing the thing in the first place (if you don't believe me, scan the comments): - Expl…

The Ideal Length for All Online Content
blog.bufferapp.com
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Pin this on your wall: "some answers for the ideal lengths of tweets and titles and everything in between..." ... including title tags, email subjects, blog post lengths and a dozen other critical pieces of content.

How To: Content Marketing
www.digitaltonto.com
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Maybe the EC should focus on being useful online, rather than being trendy on Facebook? From the ever-good Digital Tonto: "Brands need to become publishers [who] begin with an editorial mission ... [so] stop thinking about content and start thinking about what you have to offer the world ... stop thinking about promoting and start thinking in te…

Content marketing in 2014 - Brian Solis
technorati.com

"He says that his goal is to capture the readers attention like these [clickbait] articles, but then get them to interact, think about, share, and meaningfully engage with the content. " - 2014: The future of content marketing - an interview with Brian Solis - Technorati Business

Write An Effective Website Tagline
www.shoutmeloud.com
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Applies equally to projects, where for step 1 (quoted below) the focus should be the project's USP: "Define what exactly your company is, its motto and the sole purpose of its existence. Write down everything that you think your company/website is about. Is it about marketing tips, social media, mobile apps, etc.? Define the existence of your com…

10 key skills for digital journalists
www.journalism.co.uk
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"As we enter a new year we have crowdsourced a checklist of 10 vital skills for journalists to produce digital content in the most effective ways ... We hope that the mix of skills, techniques and qualities listed below would help journalists to stay ahead of the game in terms of digital innovation, be able to harness the latest tools and techniq…

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